The posting
Job Description
The Poker Supervisor will supervise the Poker Room, track players when necessary, and provide protection for games while providing friendly, helpful service to every guest.
Responsibilities
- Acknowledges, greets, and converses in English with customers who are waiting to be seated at an active Poker game.
- Seats customers on available Poker table and lets the Dealer know that there is a new player.
- Makes seat changes and writes them down so there is no error.
- Transfers monies from Cashier to customers.
- Watches games at critical hours.
- Puts games together as soon as there are enough seats to go around.
- Ensures that games are not left weak or unattended.
- Handles any customer concerns when necessary.
- Must be able to accurately maintain brush bank and complete mathematical computations when buying and selling chips and/or money with the Cashier.
- Answers telephone and maintains Poker Bank.
- Fills out appropriate paperwork.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
- Spends the majority of time interviewing, training, and selecting employees.
- Conducts Performance Reviews.
- Makes or recommends wage increases.
- Makes or recommends promotions.
- Provides for safety and security.
- Handles Team Member complaints or grievances.
- Recommends disciplinary action or disciplines employees.
- Plans work.
- Supervises and monitors work.
- Monitors legal compliance with federal, state, and gaming laws.
Qualifications
- High school diploma or GED is required.
- Five years previous Poker dealing experience is required.
- Ability to obtain a Non-Key LA Gaming license and Responsible Vendor Certification.
- Must possess excellent customer relations and communication skills.
- Must have knowledge of basic addition, subtraction, multiplication, and division, and perform basic math without use of calculator.
- Must be able to get along with co-workers and work as a team.
ADDITIONAL REQUIREMENTS
- Must be able to maneuver in between Poker tables.
- Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank.
- Must be able to lift up to 30 pounds.
- Must be able to respond to visual and aural cues.
- Must present a well-groomed appearance.
- Must be able to read, write, speak, and understand English.
- Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.
- Ability to work at a fast pace and in stressful situations.
- Must be able to work any day of the week and any shift.



