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Open nowPosted yesterday

Client Success Manager

CAMARINE SUPERVISION PTE. LTD.

Pay
SGD 4,600 – SGD 5,000 a month
Where
Singapore
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Your applicationOpen nowClient Success ManagerCAMARINE SUPERVISION PTE. LTD. · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CAMARINE SUPERVISION PTE. LTD.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted yesterday

The posting

Responsibilities

  • Manage end-to-end client and employee/contractor lifecycle, including onboarding, service delivery, ongoing support, retention and offboarding.
  • Coordinate client onboarding requirements, including employment documentation, contracts, payroll information, system setup and operational handovers.
  • Function as the primary point of contact for clients and employees/contractors, addressing enquiries, managing expectations and resolving service-related issues.
  • Develop and maintain strong client relationships through regular communication, service reviews, proactive engagement and timely resolution of operational concerns.
  • Coordinate with internal and external stakeholders on payroll, HR administration, employment compliance, immigration, insurance, invoicing and other employment-related matters.
  • Monitor service delivery performance, identify potential operational risks and implement improvements to enhance client satisfaction and service quality.
  • Support client retention and account growth by identifying opportunities for service improvements, renewals, upselling and cross-selling of relevant solutions.
  • Manage employee and contractor offboarding processes, including termination coordination, final payroll requirements, documentation and stakeholder communication.
  • Maintain accurate client and employee records, track outstanding deliverables and manage multiple accounts and operational priorities within agreed timelines.

Requirements

  • Bachelor’s degree in hospitality management, business administration or a related discipline.
  • Over 15 years of experience in client account management and service delivery involving Employer of Record (EOR), payroll, HR outsourcing and related employment services.
  • Minimum 7 years of experience in client/employee/contractor onboarding and offboarding, client relationship management, client retention, service recovery, renewals, upselling and cross-selling across corporate and service-oriented environments.
  • Excellent working knowledge of EOR services, HR outsourcing, payroll coordination, employment documentation and employee lifecycle management.
  • Strong stakeholder management, cross-functional communication and problem-solving skills. Demonstrated ability to manage multiple client accounts, operational priorities and service-related issues simultaneously.
  • Proficiency in Microsoft 365 and familiarity with CRM, HRIS and payroll management platforms.
  • Candidates matching the requirements will be contacted for preliminary qualification.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against CAMARINE SUPERVISION PTE. LTD.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CAMARINE SUPERVISION PTE. LTD.'s form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CAMARINE SUPERVISION PTE. LTD.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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