The posting
Are you organized, courteous, and passionate about customer service? We have a great opportunity for you! At Excellence Peterbilt, we are looking for an SAAQ Service Advisor to provide professional and efficient service to our customers while supporting our service department's daily operations. Join a dynamic team where your organizational skills and communication abilities will make all the difference! Working Conditions
Schedule: Monday to Friday, 7:00 a.m. to 3:30 p.m.
Salary: Starting at $23.32/hour
Work Location: Sainte-Julie
Employment Status: Permanent
What We Offer:
Telemedicine services – We care about our people! (24/7 access to a doctor)
Health and dental insurance
Life and travel insurance, short- and long-term disability coverage
Employee Assistance Program (EAP)
Group RRSP with employer contributions
Faster vacation accrual for evening and weekend shift employees (if applicable)
Sick and family leave – Because you have a life outside of work, too!
Holiday leave during the Christmas season
Amazing coworkers!
Even More Benefits:
Flexible schedules (if applicable)
Employee recognition program
Sabbatical leave policy
Tuition reimbursement
Employee referral bonus
On-site fitness facility (Montreal location)
Career advancement opportunities – Join us and grow with us!
What You'll Be Doing:
Schedule appointments, welcome customers, and assess their needs
Open work orders
Monitor and follow up on work progress
Receive, review, and close work orders
Experience, Education, and Skills That Would Be Valuable:
Minimum of 3 years of experience in a similar position
Excellent customer service skills
Basic knowledge of mechanics (an asset)
Bilingualism: Fluency in spoken French and English
Strong computer skills
Ability to manage priorities efficiently
Tact, professionalism, and strong self-control
Attention to detail and adherence to established procedures and work methods
Team spirit and willingness to help others



