The posting
Service Advisor | Evening Shift We’re looking for someone who enjoys working with people, takes pride in a job well done, and knows how to make customers feel confident and taken care of. Join our team as a Service Advisor!
Salary: Starting at $22.55/hour Shift Premium: $3.00/hour Work Schedule: Monday to Friday, 2:30 p.m. to 11:00 p.m. Workplace : Laval
What We Offer
Telemedicine — we take care of our people, with 24/7 access to a doctor Health and dental insurance Life and travel insurance, short- and long-term disability coverage Employee Assistance Program (EAP) RRSP with employer contributions Faster vacation accrual for evening and weekend shift employees Sick days and family leave — because you have a life outside of work, too Holiday season closure Great coworkers!
Even More Benefits
Employee recognition program Sabbatical leave policy Tuition reimbursement Employee referral bonus Career advancement opportunities — we're looking for people who want to grow with us!
Concretely, in this position you will take care of:
Welcome customers, identify their needs, and schedule appointments Open, review, and close work orders Follow up on repairs and communicate with customers Prepare purchase orders (POs) Manage the schedule and use the Decisiv system Present and sell estimates, and explain the work to be performed
Experience, training and skills that would come in handy:
At least 1 year of experience in a similar role Excellent customer service skills Basic mechanical knowledge (an asset) Bilingualism: fluent spoken French and English (an asset) Computer skills Effective prioritization and time management Tact, professionalism, and the ability to remain composed in challenging situations Attention to detail and consistency in following procedures and work methods Team spirit and a willingness to help others



