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Open nowPosted 59 days ago

Garantista | Presencial | São Paulo

capacitygestaodepessoas41 open roles

Where
Marília, SP, BR
Work mode
On site
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Your applicationOpen nowGarantista | Presencial | São Paulocapacitygestaodepessoas · Marília, SP, BR
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 59 days ago

The posting

Estamos em busca de um Garantista que será responsável por administrar, analisar e processar solicitações de garantia de veículos junto à montadora, garantindo o correto enquadramento dos reparos, cumprimento das normas e prazos e o ressarcimento adequado à concessionária.

Principais responsabilidades:

  • Analisar ordens de serviço e identificar reparos enquadrados em garantia, recall ou extensão de garantia;
  • Abrir, acompanhar e encerrar processos de garantia no sistema da montadora;
  • Conferir procedimentos técnicos, peças e tempos de mão de obra conforme os critérios do fabricante;
  • Elaborar e enviar relatórios, laudos e documentações exigidas;
  • Acompanhar solicitações, tratando pendências, recusas e glosas;
  • Orientar mecânicos e consultores sobre os procedimentos de garantia;
  • Controlar prazos de garantia de veículos, peças e serviços;
  • Gerenciar campanhas de recall e chamados técnicos;
  • Controlar e conciliar os valores ressarcidos pela montadora;
  • Organizar documentos para auditorias e interagir com representantes da montadora.

Requisitos:

  • Experiência com processos de garantia automotiva, oficina ou pós-vendas;
  • Domínio de informática;
  • Atenção a normas, prazos e critérios técnicos;
  • Organização e capacidade de análise;
  • Conhecimento de processos e sistemas de garantia será um diferencial.

O que vamos te oferecer:

  • Plano de saúde;
  • Vale-transporte;
  • Refeição no local;
  • TotalPass;
  • Seguro de vida.
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