The posting
At Capitaland Motors, we seek a sociable and approachable professional who enjoys engaging with customers. Our perfect candidate should possess strong communication, telephone, and computer skills. If this aligns with your abilities and interests, we invite you to become a part of our team.
Duties and responsibilities include:
- Gather vehicle information, conduct road tests to understand issues, and translate technical information from technicians to customers.
- Prepare repair orders, provide estimates for service and labor, and schedule appointments
- Serve as the primary point of contact between the customer and the service department, keeping them informed about their vehicle's status.
- Advise customers on necessary repairs, explain work performed, and handle customer complaints.
Requirements and skills include:
- 2 years dealership experience as an Automotive Customer Service Representative or Service Advisor
- Proficiency with computer software
- Excellent customer service and interpersonal skills
- Strong organizational, decision-making and problem-solving skills
- Clean and valid driver’s license – no tickets or accidents
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
Please specify in detail your AUTOMOTIVE jobs, including starting and ending dates, companies worked for and responsibilities.



