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Open nowPosted 30 days ago

POS & Hardware Channels Manager

CapitalSage Holdings16 open roles

Where
Banjul, Western, Gambia
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Your applicationOpen nowPOS & Hardware Channels ManagerCapitalSage Holdings · Banjul, Western, Gambia

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 30 days ago

The posting

Kolomoni Microfinance Institution (Gambia) is a CBG-licensed microfinance institution serving customers across The Gambia. We are recruiting a POS & Hardware Channels Manager for our Merchant Business & Digital Payments function. THE ROLE You will own the complete POS and acceptance-hardware lifecycle, ensuring devices are securely controlled, selectively deployed, active, productive and supported. The measure is not terminals shipped but terminals transacting. You will report to the Head, MBDP. WHAT YOU WILL DO Develop the POS and hardware channel strategy, operating standards and annual deployment plan. Coordinate procurement, receipt, custody, configuration, deployment, activation, maintenance, retrieval, redeployment and controlled disposal. Apply evidence-based placement criteria using merchant demand, expected throughput and unit economics. Set inventory, maker-checker, chain-of-custody, repair and asset-reconciliation controls. Lead terminal performance monitoring, inactive-terminal management and redeployment. Lead the repair function and enforce diagnosis, repair, swap, backlog and technician productivity standards. Own warranty and RMA workflows, and investigate losses, tampering and unexplained movement. Requirements Seven or more years in payments, terminal estate management, acquiring, device operations or a related field. Practical command of inventory control, chain of custody and asset reconciliation. Experience of terminal management systems, remote configuration and over-the-air updates. A bachelor's degree in a relevant discipline.

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