The posting
We're the world's leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.
We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.
You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.
We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.
We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast moving and positive sum environment of their lives to transform how healthcare is delivered globally.
We hope that's you.
Note: This role is based in Sydney. We’re open to candidates from the UK who are open to relocating to Australia.
About the role (What you'll be doing)
We’re looking for a Lead Product Manager to own Insights. You’ll build the personalised health layer that turns each patient’s data into visible progress, progress into insight, and insight into the next action; helping more of our patients get healthier, for life.
Weight-loss medications are the biggest shift in metabolic health care this generation has seen. But the support around the medication dictates whether our patients lose the weight in a healthy manner and are able to keep the weight off. Our high-touch, proactive support model is the key reason why Juniper has become a market leader, and Insights is the core engine that powers it: getting our patients the right insight, the right intervention, at exactly the right moment. We believe we're still early on what's possible here.
As a Lead Product Manager, you'll set the vision and strategy for Insights across Juniper and our brands, and you'll be accountable for the engagement, retention and patient-outcome metrics that flow from it. This includes shaping the features that help us better understand our patients — including weight tracking, body composition tracking, progress photos, nutrition tracking, sleep and more. You'll work hand-in-hand with our Chief Commercial Officer, Principal Product Manager, clinical leadership, design, data science and engineering to shape and deliver ambitious bets.
The rewards for getting this right are meaningful. You'll see the results of your work reflected in the lives of the patients we change, replicated on a global scale.
Key responsibilities
- Lead The Vision & Roadmap: Working with the Chief Commercial Officer & Principal Product Manager, shape the vision for Insights that power our patient’s proactive care. Set the direction and define the bets we make
- Execute Quickly, Deliver Globally: Design experiences that make a patient feel their progress and drive engagement, habit formation and long-term retention. Take products from idea to impact and ship them to patients across every market Juniper and future brands operate in. You'll own delivery end-to-end and stay close to the craft
- Drive Patient Outcomes, Engagement & Retention: Own your key engagement and retention metrics, connecting product decisions to real health outcomes and commercial impact. You’ll use data and patient insight to understand what's working and what needs to change.
- Raise Bar On Craft: Partner closely with design and clinicians to set a high standard for quality, so every insight feels intuitive, trustworthy and distinctly Juniper.
- Cross-Functional Collaboration: Align clinicians, data, design and engineering, and partner with senior stakeholders to unblock execution and deliver cohesive end-to-end outcomes.
About you
AI has changed what it means to be a Product Manager, so we are very open to what background you come from. You’ve likely built your experience over 5+ years across:
- Product Management, with ownership of consumer-facing, high-engagement product domains
- Professional Services (like top-tier management consultancies, legal firms)
- Other roles within a high-growth startup, or founded your own startup
Ultimately, we’re looking for a high-agency individual that spikes on the following qualities:
- First-principles problem solver — You are able to break ambiguous problems down, build a clear and focussed strategy around it, and able to take something from idea to impact while applying clear judgement on tradeoffs along the way
- Commercial & analytical rigour — You are laser-focused on delivering outcomes. You design for outcomes you can measure, interpret both quantitative and qualitative signal, and won't mistake motion for progress
- Product sense — You have a real instinct and empathy for what makes a person feel something. You can tell the difference between a feature that's “works” and one that lands, and you have a strong intuition for what makes products feel delightful, trustworthy and easy to use
- Ownership and comfort with ambiguity — you're energised by ambiguous, high-impact, undefined problems, and you've got a track record of navigating and leading through ambiguity
- Influence without authority — You have a track record of building credibility and follower-ship amongst teams and stakeholders, built off the consistency and quality of your judgement, storytelling ability, and long-term relationship building
Why join Eucalyptus?
Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.
Here’s what makes joining Euc unique:
- What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
- Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
- Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
- Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
- Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.
What’s ahead in Australia?
- Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.
- Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
- Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.
- Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
- Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program.
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.
