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Open nowPosted 902 days ago

Operations Manager-Facilities Management

Careers International575 open roles

Where
Oman Commercial Center, Masqat, Sultanate of Oman
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Your applicationOpen nowOperations Manager-Facilities ManagementCareers International · Oman Commercial Center, Masqat, Sultanate of Oman
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 902 days ago

The posting

Job Description: We are seeking an experienced and proactive Operations Manager to oversee the day-to-day operations of our facility management services. The ideal candidate will be responsible for ensuring operational efficiency, quality service delivery, and client satisfaction while managing a team of professionals. Responsibilities: Operational Oversight: Provide strategic leadership and direction to the operations team, ensuring adherence to company policies, procedures, and standards. Client Management: Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and maintaining strong relationships to ensure client satisfaction and retention. Team Leadership: Recruit, train, and supervise operations staff, fostering a culture of accountability, collaboration, and continuous improvement. Workflow Management: Develop and implement efficient workflow processes to optimize resource utilization, minimize costs, and maximize productivity. Performance Monitoring: Monitor key performance indicators (KPIs) and operational metrics to evaluate performance, identify areas for improvement, and implement corrective actions as needed. Quality Assurance: Establish and maintain quality control measures to ensure service delivery meets or exceeds client expectations and industry standards. Safety Compliance: Ensure compliance with health and safety regulations, conducting regular inspections and audits to mitigate risks and maintain a safe work environment. Vendor Management: Manage relationships with external vendors and subcontractors, negotiating contracts, monitoring performance, and resolving issues to ensure service level agreements are met. Budget Management: Develop and manage departmental budgets, forecasting expenses, analyzing variances, and implementing cost-saving initiatives to achieve financial objectives. Continuous Improvement: Drive process optimization and innovation initiatives to enhance operational efficiency, quality, and customer satisfaction. Reporting: Prepare regular reports and presentations for senior management, summarizing operational performance, achievements, challenges, and recommendations for improvement. Qualifications: Bachelor's degree in Business Administration, Operations Management, or related field. MBA preferred. 10-12 years of experience in operations management or related roles within the facilities management industry. Proven track record of leadership, team management, and operational excellence. Strong understanding of facility management practices, processes, and regulations. Excellent communication, negotiation, and problem-solving skills.

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