The posting
Already have experience in Customer Support, IT Support, or Technical Support and want to move closer to the AI industry?
This could be your next step.
Join an international support team assisting users of a leading AI research and deployment company whose technology is used for writing, coding, research, automation, and more.
Lisbon, Portugal | On-site English-speaking role Day Shift | Rotating schedule between 07:00–22:00
Why consider this role?
Instead of supporting a traditional product, you'll work closely with users of one of today's most relevant technology categories: generative AI.
Compensation & Benefits
€1,320.67 monthly package
Performance bonus up to €200/month Private health & dental insurance after contract signature 22 days of annual leave Compensated training upon successful completion
You'll gain hands-on exposure to:
Troubleshooting account access and user issues Supporting billing and invoicing inquiries Guiding customers on how to use AI products effectively Supporting both individual and business users across multiple channels Working in an international, fast-paced tech environment
Who we're looking for
Previous experience in Customer Service, Customer Support, IT Support, or Technical Support is required Strong English communication skills Comfortable troubleshooting digital products and learning new tools Customer-focused, analytical, and able to explain solutions clearly Available for rotating shifts Monday–Sunday
If you already have support experience and want to add AI industry exposure to your career, I'd love to hear from you.
Send me your updated CV in English to apply.
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