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Customer Care Ambassador (Italian) – Athens, Greece

CB Talents SP2,716 open roles

Where
Milan, Lombardy, Italy
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Your applicationOpen nowCustomer Care Ambassador (Italian) – Athens, GreeceCB Talents SP · Milan, Lombardy, Italy
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Italian-Speaking Customer Expert – Luxury Tech Leader

Location: Athens (Piraeus), Greece

Work Model: On-site (Modern, high-tech hub)

Schedule: Monday – Friday (Rotating shifts 10:00 – 21:00); occasional weekends

The Opportunity

Are you fluent in Italian and passionate about the latest tech? We are looking for Customer Experts to join a dynamic team in Athens, supporting a globally recognized leader in luxury, user-friendly technology. This isn't just a support role—it's a chance to build a career representing one of the most prestigious brands in the world.

What You'll Do

  • Be the Voice of the Brand: Assist customers via phone, chat, and email with their inquiries.
  • Support the Journey: Help customers find the right products, guide them through purchases, and resolve post-sales questions (delivery, returns, etc.).
  • Grow Your Skills: You'll start in either sales or service support, with the chance to cross-skill after just 30 days, becoming a master of the full customer experience.
  • Stay Sharp: Participate in weekly training sessions to stay updated on the latest tech launches and updates.

Why You'll Love It Here

  • Professional Growth: 1-week structured nesting period and ongoing coaching.
  • Exciting Pace: Be at the center of major global events like product launches and Black Friday.
  • The Athens Lifestyle: Work in a city where ancient history meets a vibrant modern culture. Enjoy Mediterranean weather and a supportive, international team environment.

What We're Looking For

  • Language: Fluency in Italian (C1) and a good command of English (B2).
  • Tech Savvy: Comfortable with PCs and MS Office. A love for MacOS or iOS is a huge plus!
  • Communication: A "human" touch—the ability to connect with people and solve problems with empathy.
  • Details: Typing speed of 25+ WPM with high accuracy.
  • Experience: None? No problem. We value potential and enthusiasm over a long resume!
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