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Open nowFirst seen 5 days ago

Customer Service Representative (Lisbon) – French + English (C1)

CB Talents SP2,716 open roles

Pay
€930 a month
Where
Lisbon, Portugal
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Your applicationOpen nowCustomer Service Representative (Lisbon) – French + English (C1)CB Talents SP · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

About the Role

Are you a customer service professional who speaks fluent French and English? We have an immediate, urgent opening for a Customer Service Representative supporting a major global Payment Solutions Account in Lisbon, Portugal!

In this role, you will assist users with payment-related inquiries, ensuring secure, high-quality support. This is a 6-month contract (CDD) perfect for individuals looking to gain experience in the fast-growing fintech and payment solutions sector.

Salary & Financial Package

We believe in full transparency from day one. Here is the exact breakdown of your compensation:

  • Base Salary: €930 per month (Paid across 14 months per year, giving you extra holiday and Christmas payouts!)
  • Performance Allowance: €65 per month (Paid across 11 months per year)

What We Are Looking For

  • Languages: Native or fluent (C1/C2) in French, paired with a solid C1 level in English. Note: Candidates must be able to achieve a C1 score on the Harver English assessment during the selection process.
  • Experience: A minimum of one year of experience in Customer Service, with a proven, strong customer-oriented approach.
  • Flexibility: Comfortable working a 24/7 rotational schedule, including night shifts.

Key Responsibilities

  • Deliver exceptional customer support to French and English-speaking users regarding their payment accounts and transactions.
  • Handle inquiries with a high degree of empathy, security awareness, and professional communication.
  • Maintain accuracy and quality standards in a fast-paced environment.

How to Apply

This is an urgent vacancy with a start date approaching quickly.

Click "Apply Now" to upload your CV in English or French, and a recruiter will reach out to guide you through the Harver English assessment!

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against CB Talents SP's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CB Talents SP's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CB Talents SP's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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