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Open nowFirst seen 3 days ago

Customer Support Mandarin Speaker

CB Talents SP2,685 open roles

Where
Sweetwater, Texas, United States
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Your applicationOpen nowCustomer Support Mandarin SpeakerCB Talents SP · Sweetwater, Texas, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Hiring: Mandarin-Speaking Customer Support Executive (On-Site | Visa Support Available)

We are looking for a detail-oriented and customer-focused Mandarin-speaking Customer Support Executive to join our team. This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is committed to delivering high-quality service.

Location: On-site Visa Support: Provided Employment Type: Full-time

What You’ll Do

  • Handle and support Sales Executives’ requests while resolving customer issues efficiently
  • Ensure all processes align with pricing guidelines, company policies, and regulations
  • Verify sales information on every interaction to ensure accuracy and compliance
  • Manage and resolve first-level sales escalations
  • Follow up daily on unresolved cases until full resolution
  • Deliver professional and high-quality support to external customers
  • Create a positive, customer-friendly experience through effective communication
  • Provide timely, accurate assistance while maintaining integrity and adherence to SOPs

What We’re Looking For

  • Fluent in Mandarin and good command of English
  • Strong verbal and written communication skills
  • Detail-oriented with strong problem-solving ability
  • Ability to handle pressure and manage multiple cases simultaneously
  • Customer-first mindset with a professional attitude
  • Prior experience in customer support or sales support is a plus (not mandatory)

What We Offer

Competitive salary package Full visa and relocation support Career growth in an international environment Structured training and onboarding

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CB Talents SP's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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