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Open nowFirst seen 5 days ago

Customer Support Specialist (Greek & English)

CB Talents SP2,704 open roles

Where
Athens, Greece
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Your applicationOpen nowCustomer Support Specialist (Greek & English)CB Talents SP · Athens, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Position: Customer Support Specialist (Greek & English)

Job Type: Full-time, On-site

Schedule: Monday to Sunday, 8-hour shifts in a 24/7 rotation with rotational days off

Location: Athens, Greece

Start Date: Immediate

Role Overview

As a Customer Support Specialist, you will support customers via phone, email, and chat providing guidance, resolving issues, and ensuring a positive user experience. You will represent global brands while using both Greek (C2 level) and English (at least B2 level) in your daily communication.

Key Responsibilities

  • Respond to customer inquiries in Greek
  • Resolve technical and service-related issues efficiently
  • Document interactions accurately in CRM systems
  • Follow brand guidelines and quality standards
  • Escalate complex cases to internal teams when necessary

Requirements

  • Native or near-native level of Greek and English
  • Strong communication and interpersonal skills
  • Ability to work rotating shifts, including nights, weekends, and holidays
  • Previous customer service experience is a plus

Benefits

  • Private health insurance
  • Paid training and onboarding
  • Opportunities for career growth and internal promotion
  • Supportive multicultural team environment

Apply now and join our team in Athens!

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