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Open nowFirst seen 5 days ago

French English Customer Service Representative

CB Talents SP2,716 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowFrench English Customer Service RepresentativeCB Talents SP · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

We are currently looking for a Customer Service Representative to join an international team based in Lisbon, Portugal. This role is ideal for individuals who enjoy helping customers, solving problems, and delivering excellent service in a dynamic and multicultural environment.

As part of the team, you will support customers through various communication channels while ensuring a positive customer experience and maintaining high service standards.

What You Will Do

  • Handle customer inquiries via phone, email, and chat in French and English
  • Provide accurate and timely support to customers
  • Assist with resolving service-related questions and concerns
  • Escalate complex cases to the appropriate teams when necessary
  • Maintain accurate records of customer interactions
  • Contribute to a high standard of customer satisfaction

Requirements

  • French proficiency at C1 level required
  • English proficiency at B2 level required
  • Currently based in Lisbon, Portugal
  • Strong communication and problem-solving skills
  • Customer-focused mindset and attention to detail
  • Ability to work effectively in a structured environment
  • Previous customer service experience is an advantage but not essential

What We Offer

  • Competitive salary package
  • Performance-based bonus system
  • Structured training and onboarding
  • Career development opportunities within an international environment
  • Supportive and multicultural team culture

If you are interested in joining an international customer service team in Lisbon, we would be happy to hear from you.

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    An application in CV Rocket: every answer filled in on the employer's form.

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