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Open nowFirst seen 5 days ago

French-Speaking Customer Support Agent – Remote (Greece / Athens)

CB Talents SP2,716 open roles

Pay
€1,046 a month
Where
Athens, Attica, Greece
Work mode
Remote
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Your applicationOpen nowFrench-Speaking Customer Support Agent – Remote (Greece / Athens)CB Talents SP · Athens, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Are you fluent in French and looking for an exciting remote career opportunity in sunny Greece? Join Salt, a leading Swiss telecommunications provider, as a French-Speaking Customer Expert! Work comfortably from home anywhere in Greece while enjoying full relocation support, top-tier performance bonuses, and amazing travel perks.

Why You'll Love This Role

  • 100% Remote Work: Work from the comfort of your home anywhere in Greece.
  • Competitive Earning Potential: Starting Base Salary: €1,045.72 gross/month Automatic raises: €1,100/month after Year 1 | €1,150/month after Year 3 Monthly Productivity Bonus: Up to €240/month Quarterly Sales Bonus: Up to €900/quarter
  • Incredible Travel Perks: Free return flight ticket home every 6 months of tenure!
  • Full Relocation Support: Seamless transition assistance provided to help you settle in Greece.
  • Paid Training: 1–2 weeks of comprehensive initial training (nesting period) to set you up for guaranteed success.
  • Stable Employment: 12-month initial contract with clear long-term career growth.

What You Will Do

As a Customer Expert, you will be the main point of contact for French-speaking customers, delivering exceptional service across mobile, TV, and fiber-optic internet services:

  • Handle inbound calls and emails regarding technical support, billing inquiries, account management, and service configurations (PIN/PUK, roaming, connectivity).
  • Provide effective, empathetic troubleshooting and problem resolution.
  • Identify cross-selling and upselling opportunities to help customers find the best plans and contract renewals.
  • Maintain high levels of customer satisfaction and accurately document client interactions.

Work Schedule & Hours

  • Schedule: Monday to Friday, with occasional weekend shifts.
  • Shift Window: Rotating shifts between 08:00 and 00:00.

What We Are Looking For

  • Language Skills: C1 Level or Native proficiency in French, plus B2 Level in English (used for internal training and platform support).
  • Skills: Strong verbal communication, computer literacy, and familiarity with mobile or telecommunication services.
  • Experience: Prior experience in customer support, technical support, or sales is highly valued (but not mandatory!).
  • Mindset: Professional, empathetic, customer-oriented, and target-driven.

Ready to Launch Your International Career?

Don't miss out on this opportunity to live in Greece while building a rewarding career with a major Swiss brand!

[ APPLY NOW ] — Take the first step and submit your application today!

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