The posting
Position: Customer Success Account Manager (German Speaker)
Location: Athens, Greece
Key Responsibilities
- Build and maintain strong relationships with German-speaking clients, acting as their trusted advisor.
- Support customers throughout their journey, ensuring successful onboarding, adoption, and long-term satisfaction.
- Identify client needs and provide tailored solutions to maximize value and performance.
- Proactively manage accounts to drive retention and growth.
- Collaborate with internal teams to resolve issues and ensure seamless service delivery.
- Monitor client performance metrics and deliver insights that support business objectives.
Requirements
- Languages: German (C1 or higher, mandatory) and English (B2 or higher).
- Previous experience in account management, customer success, or a related client-facing role.
- Strong interpersonal and communication skills with a consultative mindset.
- Ability to analyze data and provide actionable recommendations.
- Proven track record of achieving or exceeding performance targets.
- Availability to work on-site in Athens.
Work Schedule
- Monday to Friday, 08:00 18:00
- Full-time, office-based position.
What We Offer
- Competitive base salary.
- Uncapped quarterly bonus based on performance.
- Opportunity to work in an international and fast-paced environment.
- Career growth and professional development opportunities.
Requirements to Apply
- CV in English.
- EU ID or valid Residence Card.



