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Open nowFirst seen 5 days ago

German-speaking Customer Support Specialist

CB Talents SP2,716 open roles

Where
Heraklion, Greece
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Your applicationOpen nowGerman-speaking Customer Support SpecialistCB Talents SP · Heraklion, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Job Overview

An opportunity is available for a German-speaking Customer Support Specialist to join an international support team. The position is remote and based in Thessaloniki, Greece, providing assistance to customers with booking management and service-related inquiries.

The role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities

  • Respond to customer inquiries promptly through various communication channels.
  • Manage booking-related requests including changes and cancellations.
  • Address payment issues and assist with refund processing.
  • Investigate and resolve customer complaints.
  • Provide guidance regarding services and account-related questions.
  • Maintain accurate records of customer interactions.
  • Collaborate with internal teams to resolve complex cases.

Requirements

  • Native or advanced German language proficiency (C1).
  • English language skills at B2+ level.
  • Strong written and verbal communication skills.
  • Ability to work with multiple systems and digital tools.
  • Problem-solving mindset and attention to detail.
  • Flexibility to work rotating shifts including weekends if required.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CB Talents SP's form

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  4. Every reply, sorted

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  5. Reply with AI

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Why it works

3×

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