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Open nowFirst seen 5 days ago

German Speaking Customer Support Specialist – Bucharest (Hybrid)

CB Talents SP2,716 open roles

Where
Bucharest, Romania
Work mode
Hybrid
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Your applicationOpen nowGerman Speaking Customer Support Specialist – Bucharest (Hybrid)CB Talents SP · Bucharest, Romania

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Are you fluent in German and looking for a stable, weekend-free corporate role in Bucharest? Join Atain Romania as a Customer Support Specialist and work in a dynamic, international team with a balanced hybrid schedule.

What We Offer

  • Total Net Salary: 5,969 RON Net/month (5,569 RON base + 400 RON monthly hybrid allowance)
  • Extra Perks: Meal vouchers (25 RON/worked day via Pluxee Card) + performance bonuses based on CSAT & service quality
  • Additional Earnings: Extra income potential through cross-selling/upselling opportunities
  • Work-Life Balance: Monday to Friday, 09:00–18:00 (Standard weekend-off schedule; rare weekend/overtime carries a 25% premium)
  • Contract: Full-time, permanent contract with multiple start dates available
  • Paid Training: 1 week (Monday–Friday, 10:00–17:00)

Work Model

  • Hybrid Setup: 3 days on-site (Office located in District 4, Bucharest) / 2 days remote

Your Key Responsibilities

  • Deliver high-quality customer support via phone, email, and live chat.
  • Document customer interactions accurately using CRM tools.
  • Collaborate with internal teams and escalate complex technical/service issues appropriately.
  • Identify and pursue cross-selling and upselling opportunities during interactions.

What We Are Looking For

  • Languages: C1–C2 German (spoken & written) + Minimum B2 English for internal team communication.
  • Skills: Strong communication, active listening, computer literacy (MS Office), and CRM experience.
  • Traits: Proactive, empathetic, patient, and solution-oriented team player.
  • Location Requirement: Ability to commute to the District 4 office 3 days a week.

Ready to start? Apply now to secure your interview slot for upcoming start dates!

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CB Talents SP's form

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  4. Every reply, sorted

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3×

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