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Open nowFirst seen 5 days ago

Hotel Reservation - Mandarin Speaking (Malaysia)

CB Talents SP2,704 open roles

Where
Subang Jaya, Selangor, Malaysia
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Your applicationOpen nowHotel Reservation - Mandarin Speaking (Malaysia)CB Talents SP · Subang Jaya, Selangor, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

We're looking for a Mandarin-speaking Customer Support for Hotel Reservation to join our growing international team in Malaysia. If you're detail-oriented, customer-focused, and thrive in a fast-paced environment, this role is for you.

- Rotational 24/7 Shift

- G Tower, Malaysia

Key Responsibilities

  • Support Sales team & resolve customer issues.
  • Handle escalations and ensure accurate sales verification.
  • Follow up on cases until resolution.
  • Deliver professional, high-quality customer service.
  • Create a positive and seamless customer experience.
  • Provide timely, accurate support while adhering to SOPs.

What We're Looking For

  • Proficient in English and Mandarin (spoken, written, and reading)
  • Bachelor's degree, Diploma, or equivalent in any field
  • Hotel/Reservation experience is required
  • Customer-focused with strong communication skills
  • Good problem-solving and critical thinking ability
  • Active listener; able to handle inquiries and objections professionally
  • Positive attitude, adaptable, and eager to learn.

Why Join Us?

  • Competitive salary package
  • Opportunity to work in a growing international environment
  • Supportive team culture with career growth opportunities
  • Exposure to global customers and hospitality operations

Let's apply now by submitting your updated English CV! Xièxiè

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CB Talents SP's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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3×

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