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Open nowFirst seen 5 days ago

Italian-speaking Customer Service Specialist

CB Talents SP2,704 open roles

Where
Patras, Greece
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Your applicationOpen nowItalian-speaking Customer Service SpecialistCB Talents SP · Patras, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Job Overview

An exciting opportunity is available for an Italian-speaking Customer Service Specialist to join a customer support team. This on-site position is located in Piraeus, Athens, Greece, where you will manage customer inquiries related to shipments, billing, and service requests.

The role requires accuracy, attention to detail, and the ability to provide effective solutions while maintaining high service standards.

Key Responsibilities

  • Handle customer requests through phone and digital communication channels.
  • Provide assistance with shipment tracking and delivery status updates.
  • Manage claims processing and billing-related inquiries.
  • Support customers with system-related questions and account onboarding.
  • Resolve issues and complaints according to company guidelines.
  • Escalate complex cases to relevant departments.
  • Maintain accurate case records and documentation.

Requirements

  • Native or advanced Italian language skills (C1 level).
  • B2 level English proficiency.
  • Strong problem-solving and communication skills.
  • Good knowledge of computer systems and applications.
  • Typing speed of 25 words per minute with high accuracy.
  • Ability to manage multiple tasks simultaneously.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CB Talents SP's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CB Talents SP's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

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The numbers game

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