Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Japanese-speaking Agent

CB Talents SP2,716 open roles

Where
Athens, Attica, Greece
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowJapanese-speaking AgentCB Talents SP · Athens, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Japanese-speaking Agent

Location: TP Athens – Tavros, Greece Work Model: 100% Remote Schedule: Monday to Friday Working Hours: 02:00 AM – 11:00 AM (Athens time) Relocation: Not included

About the Position

Join a leading American company known for its cloud storage, file synchronization, and collaboration solutions.

As a Japanese-speaking Customer Agent, you will provide frontline customer support through chat, calls, and email. You will assist customers with technical issues, account access, file restoration, payment and refund requests, and synchronization-related concerns.

This is an excellent opportunity for a proactive and customer-focused professional who enjoys problem-solving and working with international customers.

Key Responsibilities

  • Provide customer support via chat, calls, and email.
  • Assist customers with file synchronization and cloud storage-related issues.
  • Process payment and refund requests and clearly communicate decisions to customers.
  • Guide customers through deleted file restoration.
  • Assist with account access, password changes, and account recovery.
  • Troubleshoot customer issues and provide clear, effective solutions.
  • Maintain a high standard of customer service and communication.

Requirements

  • Native or C1 level proficiency in Japanese.
  • B2 level proficiency in English, required for training, internal tools, and knowledge base access.
  • Strong written communication skills.
  • Good PC and digital skills.
  • Typing speed of 35 words per minute or higher.
  • Ability to multitask effectively.
  • Knowledge of cloud storage concepts is considered a plus.

Additional Information

  • 100% remote work, subject to meeting the required equipment and home-office conditions.
  • Comprehensive 12-working-day nesting period to support a smooth transition into the role.
  • Performance measured through key indicators including CSAT, Answer Rate, and QA Score.
  • Approximately 45 days learning curve to become fully comfortable with the role.
  • Weekly Wellbeing Huddles with the supervisor and team, including activities, games, and opportunities to connect with colleagues.

About the Location

Although the operational hub is located in Athens, Greece, this position offers 100% remote work, allowing you to work remotely while collaborating with a global team and supporting customers worldwide.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against CB Talents SP's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CB Talents SP's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CB Talents SP's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.