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Open nowFirst seen 6 days ago

Kundenbetreuer (m/w/d) Deutschsprachig (Remote in der Türkei)

CB Talents SP2,716 open roles

Where
İzmir, Turkey, Remote
Work mode
Remote
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Your applicationOpen nowKundenbetreuer (m/w/d) Deutschsprachig (Remote in der Türkei)CB Talents SP · İzmir, Turkey, Remote
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

Kundenbetreuer (m/w/d) Deutschsprachig (Remote in der Türkei)

Standort: Remote innerhalb der Türkei

Anstellungsart: Vollzeit | Flexible Schichten (MontagSonntag, Teilzeit oder Vollzeit)

Startdatum: Ab sofort

Stellenübersicht

Wir suchen deutschsprachige Kundenbetreuer (m/w/d), die remote von überall in der Türkei arbeiten möchten. In dieser Rolle betreuen Sie Kunden aus verschiedenen Branchen wie Technologie, Finanzen, Gesundheitswesen, Medien und Reisen. Sie beantworten Anfragen, lösen Probleme und sorgen für eine exzellente Kundenerfahrung in einem internationalen und multikulturellen Umfeld.

Ihre Aufgaben

  • Unterstützung von Kunden über Telefon, E-Mail, Chat und Social Media.
  • Beantwortung von Fragen zu Produkten und Dienstleistungen sowie Bindung von Kunden.
  • Pflege und Aktualisierung von Kundendaten im CRM-System.
  • Erkennen von Verbesserungspotenzialen und Eskalation bei Bedarf.
  • Rückgewinnung von Kunden anhand von Zufriedenheitsumfragen.
  • Sicherstellung hoher Kundenzufriedenheit und Einhaltung von Qualitätsstandards.
  • Befolgung der internen Kommunikationsverfahren, Richtlinien und Vorgaben.

Ihr Profil

  • Muttersprache oder fließende Kenntnisse in Deutsch (C2); gute Englischkenntnisse sind von Vorteil.
  • Starke Kommunikations- und Problemlösungsfähigkeiten.
  • Fähigkeit, Prioritäten zu setzen, Multitasking zu betreiben und effizient im Homeoffice zu arbeiten.
  • Motivation, Eigeninitiative und Teamgeist.
  • Wohnsitz in der Türkei (rechtliche Arbeitserlaubnis erforderlich, keine Visa-Sponsorship).

Wir bieten

  • Attraktives Gehalt + Leistungsboni.
  • Voll bezahlte Schulung und Einarbeitung.
  • Flexible Arbeitszeiten: Teilzeit oder Vollzeit.
  • Entwicklungsmöglichkeiten (z. B. Teamleiter, Trainer, Projektmanager oder Wechsel in andere Abteilungen wie IT, HR, Marketing, Vertrieb, Operations).
  • Ein dynamisches, unterstützendes und multikulturelles Remote-Arbeitsumfeld.
  • Internationale Karrieremöglichkeiten über interne Mobilitätsprogramme.

Bewerbung

Senden Sie Ihren Lebenslauf auf Englisch per E-Mail an [email protected].

Empfohlener Betreff: Bewerbung Deutschsprachiger Kundenbetreuer (Remote Türkei)

Jetzt bewerben und Ihre Karriere remote in der Türkei starten!

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