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Open nowFirst seen 57 minutes ago

Norwegian-speaking Customer Serv.Rep.

CB Talents SP2,798 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowNorwegian-speaking Customer Serv.Rep.CB Talents SP · Athens, Attica, Greece

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. CB Talents SP postings stay open a median of 3 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: first seen 57 minutes ago

CB Talents SP median: 3 days open

The posting

Job Description

About the Role: We are seeking Norwegian-speaking Customer Experts to join international support teams based in Athens, Thessaloniki, or Chania (Crete), Greece (with remote options available for selected projects). You will act as the first point of contact for Norwegian-speaking customers and partners representing leading global brands across streaming, e-commerce, fashion, online delivery platforms, financial technology, money transfer, home appliances, and business solutions.

Core Responsibilities:

  • Handle omnichannel support (phone, chat, and email) for Norwegian-speaking customers.
  • Answer inquiries regarding accounts, subscriptions, orders, deliveries, and payments.
  • Troubleshoot technical issues with products, appliances, devices, and online services.
  • Handle complaints and transactional requests carefully, following established procedures with empathy and conflict-resolution skills.
  • Escalate complex cases to specialized teams and accurately document all customer interactions within CRM systems.

Requirements & Qualifications:

  • Languages: Native or C1 proficiency in Norwegian (written and spoken); B2+ proficiency in English for training, tools, and internal communication.
  • Technical Skills: Strong PC literacy and the ability to work with multiple tools and systems simultaneously in a fast-paced environment.
  • Experience: Prior customer service experience is a plus, but entry-level candidates are welcome for most positions.
  • Soft Skills: Excellent oral and written communication, a customer-oriented mindset, strong problem-solving skills, and multitasking abilities.

Working Conditions & Offer:

  • Work Model: On-site or Remote (depending on project opening).
  • Schedule: Full-time (Monday to Friday, with occasional weekend or rotating shifts depending on assignment; part-time options may also be available in selected teams).
  • Benefits: Full relocation support (where applicable), comprehensive training with up to 4 weeks of nesting support, continuous refresher/upskill training, performance bonuses, and transportation perks.
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