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Open nowFirst seen 5 hours ago

Operations Customer Expert (Spanish) - Lisbon, Portugal (Relocation Support)

CB Talents SP2,768 open roles

Where
Murcia, Spain
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Your applicationOpen nowOperations Customer Expert (Spanish) - Lisbon, Portugal (Relocation Support)CB Talents SP · Murcia, Spain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. CB Talents SP postings stay open a median of 3 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: first seen 5 hours ago

CB Talents SP median: 3 days open

The posting

We're hiring an Operations Customer Expert (Spanish Market) to support customers of a well-known global brand. You'll be their first point of contact, in Spanish, from the comfort of your home.

Why you'll like it

  • Paid training (~2 weeks, in English) with full product and tools onboarding
  • Work with a recognized international brand
  • Multicultural, collaborative team
  • Health insurance from day one

What you'll do

  • Give empathetic, professional support via phone, e-mail and chat
  • Help customers with account management, billing and technical troubleshooting
  • Explain products, services and features accurately
  • Find the right solution quickly and keep satisfaction high
  • Meet quality and performance standards

What we're looking for

  • Full fluency in Castilian (Spanish) and English (B1)
  • Excellent communication and interpersonal skills
  • Comfortable with technology and digital platforms
  • Empathy, adaptability and attention to detail
  • Comfortable in a fast-paced, team-oriented environment
  • Availability for 24/7 rotating shifts (including nights, weekends and holidays)

Compensation (monthly gross, based on 22 working days)

  • €1,262.33 total gross per month, including Christmas and holiday allowances (paid monthly) and a meal allowance (€7/day)
  • Or, if you choose the company apartment: €1,259.33 total gross package per month, including Christmas and holiday allowances, meal allowance and free accommodation (valued at €200). Cash portion: €1,059.33
  • Training allowance: €18.56/day gross, paid for successfully completed training

Contract & conditions

  • 12-month fixed term with a 1-month trial period; permanent after 2 years
  • 40 hours/week (8h + 1h lunch break), Monday–Sunday rotation
  • 22 days of vacation per year (proportional in the first year) + Portuguese public holidays

Accommodation option

Live in a fully furnished, company-rented apartment for at least your first 14 months, with all utilities covered. Available only to candidates currently living more than 100 km from the workplace. Employees only, no pets.

Apply now and start your next chapter in customer experience!

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CB Talents SP's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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