The posting
Player Support Specialist – German & English
Location: Sofia, Bulgaria Languages: German & English Salary: €1,585 gross/month Start Dates: 23 & 30 November 2026 Work Model: On-site | Relocation available
About the Role
Join an international gaming support team assisting players of popular games such as League of Legends and Valorant. You'll help gamers resolve issues and enjoy a smooth gaming experience through email-based customer support.
Key Responsibilities
- Provide customer support exclusively via email.
- Assist players with gaming-related questions and issues.
- Deliver clear, professional, and helpful responses.
- Ensure a positive player experience.
Requirements
- German and English language skills.
- Strong written communication and problem-solving abilities.
- Customer-focused attitude and interest in gaming.
- Flexibility to work rotating shifts.
Working Conditions & Benefits
- Schedule: Monday–Sunday, rotating shifts covering 24 hours.
- Training: 5 weeks.
- Relocation support available.
- Email-only support – no phone calls.
Important Info: Candidates must have the necessary valid work permit/right to work in Bulgaria/EU.
Recruiter Contact
Alexander Glogar Recruiter | Cross Border Talents [email protected] WhatsApp: +43 676 51 66 005



