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Open nowFirst seen 5 days ago

Portuguese Customer Support Specialist – Porto

CB Talents SP2,716 open roles

Pay
€1,220 a month
Where
Porto, Portugal
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Your applicationOpen nowPortuguese Customer Support Specialist – PortoCB Talents SP · Porto, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Are you passionate about helping people and looking to grow your career with a leading global company? we are hiring Portuguese-speaking Customer Support Specialists for our modern office in Porto to support one of Europe's most solvent and innovative financial institutions.

What You'll Do

  • Customer Support: Answer inbound calls from existing and prospective bank clients.
  • Problem Solving: Resolve inquiries and provide clear, accurate information regarding products and services.
  • Value Addition: Identify cross-selling opportunities and participate in outbound informational campaigns to existing clients.

Work Schedule & Location

  • Location: On-site in Porto.
  • Working Hours: 40 hours per week (8-hour shifts + 1-hour lunch break) on a rotating schedule from Monday to Sunday, rotating shifts between 08:00 and 00:00 (12:00 AM)
  • Start Date: October 19th

Salary & Financial Benefits

  • Total Gross Monthly Package: €1,220.34 (calculated based on 21 working days). Base Salary: €920.00 Holiday Allowance: €76.67 / month (paid monthly) Christmas Allowance: €76.67 / month (paid monthly) Meal Allowance: €147.00 / month (€7.00/day loaded onto a tax-exempt prepaid card)
  • Paid Training: 10 business days of paid training/internship compensated at €10/day (€150 total).

Perks & Career Growth

  • Contract Stability: Open-ended contract for an uncertain term (expected duration of 12–24 months), with conversion to a permanent contract after 2 years.
  • Health & Dental: Free private health and dental insurance included after signing your employment contract.
  • Paid Leave: Full entitlement to Portuguese public holidays (or compensatory days off).
  • On-Site Facilities: Modern office environments, meeting rooms, break areas, and collaborative operations floors.

Requirements

  • Fluency in Portuguese (written and spoken).
  • Strong communication skills and customer-centric mindset.
  • Readiness to work on site in Porto.

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