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Open nowPosted 4 days ago

Customer Care Representative

CBH Homes

Where
Meridian, ID, United States
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Your applicationOpen nowCustomer Care RepresentativeCBH Homes · Meridian, ID, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CBH Homes's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 4 days ago

The posting

Are you a people-focused problem solver who thrives in a fast-paced environment, takes ownership, and loves turning challenges into solutions?

At CBH Homes, we're looking for a motivated, organized, and confident communicator to join our Customer Care team!

In this role, you'll be a key part of the homeowner experience after closing, helping homeowners navigate warranty requests, coordinating repairs, and working alongside our trade partners to keep things moving.

We're looking for someone who doesn't just respond to problems but takes initiative, follows through, and makes things happen!

This isn't your typical customer service role. It's an opportunity to build relationships, solve real problems, and grow with a high-performing team at a company that's proudly Built Different.

Key Responsibilities:

  • Communicate with homeowners and trade partners by phone and email
  • Coordinate repair scheduling and follow up on service requests
  • Help troubleshoot common homeowner concerns and identify solutions quickly
  • Partner with multiple departments to ensure issues are resolved efficiently
  • Deliver a positive, professional, and helpful experience in every interaction
  • Manage multiple priorities while staying organized and detail-oriented

This is a full-time position based out of CBH Homes’ headquarters in Meridian, Idaho, available now. We offer competitive benefits and have one of the best holiday parties in town!

WE'RE ON THE MOVE!!

Big things are happening—our brand-new headquarters is under construction in Caldwell, Idaho! This role will make the move to our new home in 2027. Come grow with us as we build what’s next.

Requirements

  • Positive attitude and strong communication skills
  • Exceptional organization and multitasking abilities
  • Problem-solving mindset and ability to stay calm under pressure
  • Ability to work in a fast-moving, team-oriented environment
  • Homebuilding or construction experience is a plus, but not required

Benefits

  • 100% Employer - paid quality Health Care Plan that includes Medical, Dental, Vision
  • Competitive Wages
  • Quarterly bonus program
  • Retirement Plans + employer match
  • Paid Time Off
  • Annual Growth Reviews
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One press. We do the rest.

  1. A CV for this posting

    Written against CBH Homes's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CBH Homes's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CBH Homes's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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