The posting
Resident Assistant Ministry: St. Margaret of Cortona Transitional Housing Location: Woodbridge, VA Hours per Week: 40 Non-Exempt Monday – Friday: 4pm to Midnight Staff Supervisor: Program Director Telework Available: No Starting Hourly Wage Range: $20.00 - $21.50
Summary Catholic Charities Diocese of Arlington’s (CCDA) St. Margaret of Cortona Transitional Housing (SMC) Ministry offers 12-24 months of transitional housing to homeless single mothers with children in exiting emergency or domestic violence shelters. The Resident Assistant role helps ensure safety for families residing at SMC. The position is considered "essential" personnel in times of hardship, such as extreme weather conditions and/or other emergencies. Evenings and holidays are required. Position Responsibilities:
Provide oversight to requirements and facility safe keeping during evening in alignment with Agency guidelines. Under Agency safety guidelines, enforce Ministry standards. In alignment with Agency guidelines respond calmly and professionally to “urgent and high-risk problems” requiring police or medical assistance. Complete required Agency documentation for all incidents and administer Agency emergency procedures.
Work closely with the Program Director and SMC interdisciplinary team members to serve St. Margaret’s families. Support and reinforce the client’s service plan and maintain ongoing communication regarding client progress. Accurately document any interaction and incidents, unusual activities, or concerns that occur. Ability to train clients on use of laptops and respond to limited questions on laptop operations. Per Ministry guidelines, monitor security cameras and maintain accurate nightly logs of unauthorized or unusual activity on site. Per Ministry standards, notify first responders and the PD of any concerns or incidents immediately or as soon as it is safe to do so. Routine review of unmonitored security footage. Respond to office phone calls and connect with appropriate persons or resources to address emergencies.
Other Duties:
Ability to use Drug Testing equipment and a Breathalyzer device. When available, participate in staff meetings and staff trainings as directed by supervisor. Provide occasional childcare of resident children, as needed, while adult residents are in case management, therapy meetings or Life Skills classes. Evaluate and provide for basic needs of clients while on shift. Distribute household items, toiletries and other items to clients as needed. Collaborate with other staff members to facilitate events for residents, such as First Saturday backyard cook-outs. Assist with apartment turnover preparations as needed. Willing to uphold Catholic social teaching in the workplace.
Qualifications & Skills
Fluency in Microsoft office, PowerPoint, and other relevant software Ability to learn new tasks and procedures, comply with processes, complete tasks independently, make timely decisions in the context of a workflow. Compliance with Agency Confidentiality, Mandated reporting, Privacy and HIPAA requirements Ability to maintain professional boundaries and trauma-informed care practices. Bilingual Spanish/English preferred. Must possess a valid US driver’s license, have a good driving record (including 3+ positive points on the VA Motor Vehicle Record), and have at least three years of US driving experience. Effective interpersonal and communication skills and the ability to work effectively, both independently and with a wide-range of constituencies in a diverse community. Ability to remain awake and attentive during night shift
Education and Experience
A high school diploma or GED required; associate degree preferred Experience working in programs serving victims of domestic violence preferred Experience working in a residential environment. Current CPR/ First aid certification. 2+ years of experience in human services or emergency shelter experience
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear and smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to stay awake. BENEFITS: Vacation, Sick, STD, LTD, Paid FML*, 15 paid holidays in 2026, Medical, Dental, Vision, Employee Assistance Program, retirement plan, After 1 year: Pension, Diocesan School Tuition Reimbursement K-12, Education Assistance. Closed between Christmas and New Years.
