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Open nowPosted 49 days ago

Technical Support Representative Night shift

CGS Nexus3 open roles

Where
USA REMOTE
Work mode
Remote
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Your applicationOpen nowTechnical Support Representative Night shiftCGS Nexus · USA REMOTE
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 49 days ago

The posting

Technical Support Representative - Night Shift

Full-Time Temporary REMOTE Position

Preferred locations: Florida, Texas, Georgia, Tennessee, North Carolina, and New Jersey.

Job Description:

We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance.

Key Responsibilities:

  • Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.
  • Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software.
  • Assist in the setup and installation of new hardware and POS-related software.
  • Perform troubleshooting on core system remote devices.
  • Engage in various computer-related break-fix repairs as needed.
  • Effectively manage time, prioritize tasks, and work independently while maintaining strong communication with store staff.

Qualifications:

  • Proven experience and knowledge in replacing, configuring, and setting up new hardware and software.
  • Strong understanding of POS hardware (including all peripherals)
  • Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level.
  • Proficient in networking.

You need to have your own equipment that you can use (Windows device), including dual monitors and a strong wired internet connection.

If you are a motivated individual who thrives in a fast-paced environment and enjoys problem-solving, we invite you to apply for this exciting opportunity.

Must be able to work at a rate of $16.00 per hour.

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