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Open nowPosted 24 days ago

Dispatch/Alarm Monitor

Chenega Corporation398 open roles

Where
Artesia, New Mexico, United States
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Your applicationOpen nowDispatch/Alarm MonitorChenega Corporation · Artesia, New Mexico, United States
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Chenega Corporation postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 24 days ago

Chenega Corporation median: 1 days open

The posting

Summary

Chenega Naswik International, LLC is seeking a dependable and detail-oriented Dispatch / Alarm Monitor to support security operations at assigned locations. This position is responsible for monitoring alarm systems, CCTV systems, communications networks, and emergency notification systems while serving as a critical communications link between security personnel, public safety agencies, and facility personnel.

  • The ideal candidate is a calm and professional communicator who can effectively manage multiple responsibilities in a fast-paced environment. This role offers the opportunity to support mission-critical security operations, assist in emergency response coordination, and contribute directly to the protection of personnel, facilities, and government assets.

Responsibilities

  • Monitor CCTV, intrusion detection, fire alarm, duress alarm, and early warning systems.
  • Receive, evaluate, and dispatch emergency and non-emergency calls for assistance.
  • Answer and process calls from employees, visitors, security personnel, law enforcement agencies, and the public.
  • Maintain effective communication with security personnel, supervisors, and emergency responders.
  • Relay critical information accurately and promptly to appropriate personnel.
  • Monitor radio communications and document operational activities.
  • Control, issue, track, and maintain accountability for facility keys and related security assets.
  • Maintain security of assigned communications equipment, work areas, and operational systems.
  • Record incidents, alarms, dispatch activities, and other operational events in required logs and records.
  • Assist with emergency response coordination and incident management activities.
  • Maintain situational awareness of ongoing security operations and facility conditions.
  • Perform other duties as assigned.

Qualifications

  • High School Diploma or GED required.
  • Must be at least 21 years of age.
  • Certified to perform dispatcher duties and meet standards established by the Association of Public-Safety Communications Officials (APCO) Institute Emergency Telecommunications program.
  • Must possess and maintain a valid state driver's license.
  • Ability to communicate clearly and professionally during high-stress and emergency situations.
  • Ability to successfully pass required background screening requirements.

Preferred Qualifications:

  • Experience working in a dispatch, communications center, alarm monitoring, or emergency operations environment.
  • Experience supporting security, law enforcement, military, fire service, or emergency response organizations.
  • Experience monitoring CCTV systems, alarm systems, or security technologies.
  • Experience utilizing computer-aided dispatch or emergency communications systems.
  • APCO, emergency communications, or public safety telecommunications certifications.

Knowledge, Skills and Abilities:

  • Knowledge of dispatch operations, alarm monitoring procedures, and emergency communications practices.
  • Ability to remain calm and make sound decisions during emergencies and stressful situations.
  • Strong verbal, written, and interpersonal communication skills.
  • Ability to accurately gather, document, and relay critical information.
  • Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, Access, and Outlook.
  • Ability to operate computers, telephones, radios, alarm monitoring systems, and standard office equipment.
  • Strong organizational and multitasking abilities.
  • Ability to maintain accurate logs, records, and operational documentation.
  • Ability to follow policies, procedures, and operational directives.
  • Commitment to professionalism, attention to detail, and mission success.
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