The posting
4601 North Park Avenue Suite 8C Chevy Chase, MD 20815
Kids Are Our Everything.
Department
10461 CNPA-Chevy Chase
Pay Range
$19.65 - $32.75
This position is eligible for a $2,000 Sign-on Bonus for external candidates.
What You'll Do:
The Sr Medical Assistant (Children's National Pediatricians & Associates) performs a variety of moderately complex patient care and administrative activities to assist providers, patients and staff. Assists in the delivery of primary health care and patient care management, including coordinating patient referrals.
What You'll Need:
Minimum Education High School Diploma or GED (Required) and Graduate of an approved Medical Assistant Training Program
Minimum Work Experience 3 years medical office experience preferably in a pediatric setting (Required)
Required Skills/Knowledge Basic math calculations. Knowledge of examinations, diagnostic and treatment room procedures. Knowledge of medical equipment and medical terminology. Basic computer skills. Knowledge of insurance verification and patient flow monitoring. Good communication skills (written and oral) and customer service skills. Ability to train and coach staff. Experience with electronic medical records.
Required Licenses and Certifications Certification as a Medical Assistant from a nationally recognized certifying board or agency (Preferred)
Functional Accountabilities Patient Care
- Prepare patients for examination and treatment; clean exam and treatment rooms before and after patient encounter; instruct patient in complex testing requirements and medical procedures.
- Review electronic health record for immunizations, labs and consult; administer vaccines, medications and treatments as prescribed by provider.
- Responsible for the monitoring of Vital Signs and Tracking Changes as necessary.
- Recognizes urgent patient problems and/or emergencies, and addresses the patient's situation with the MD and/or RN.
- Organize and maintain medical supplies and equipment.
- Assist providers with management of patient allergies, medications and history.
Administrative Duties
- Process lab referrals within electronic health records.
- Answer phone calls and respond to patient requests for lab results, prescriptions, immunization history, etc.; oversee the follow-up process for lab results and instructions per provider.
- Perform vaccine inventory, vaccine storage and handling of all vaccine products and reports to assigned staff; complete requests for school and medication forms.
- Provide guidance to other staff members and make recommendations to manager.
- Serve as a resource for patient related communications as defined by PCMH workflow
- Act as a communication liaison to other medical assistants and staff; ensure office policy and procedures are being followed
Patient Flow Design
- Manage staff resources and assignments.
- Train and mentor medical assistant staff.
- Perform vaccine management as relating to loop ordering and reports; ensure appropriate vaccine storage and monitoring processes are followed; act as emergency (back-up) resource for vaccine storage.
- Monitor patient flow and make changes to improve productivity.
- Maintain related patient flow design according to PCMH and Meaningful Use workflow.
Quality Control
- Demonstrate Immunization Protocol Efficiency as required.
- Recognize his/her limitations, and discuss any complications with the proper professional staff member.
Managed Care
- Implement guidelines regarding HIPPA and OSHA regulations.
- Participate and Lead workflow process improvements as related to MU and PCMH.
- Remain knowledgeable of insurances, billing processes, patient care referrals and financial impact.
Benefits That Support You:
- Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
- Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
- Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
- Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.
- Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.
Why Join Us:
- Nationally Recognized Excellence – Consistently ranked among the Top 10 Children’s Hospitals in the nation by U.S. News & World Report.
- Leading Pediatric Care – One of the largest and most comprehensive children’s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
- Innovation & Research – A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
- Mission-Driven Culture – Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams.
The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.
Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.
