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Open nowPosted yesterday

Players Club Representative Marketing

Choctaw Nation of Oklahoma139 open roles

Pay
$16 an hour
Where
Hochatown, OK, United States
Work mode
On site
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Your applicationOpen nowPlayers Club Representative MarketingChoctaw Nation of Oklahoma · Hochatown, OK, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Choctaw Nation of Oklahoma's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Choctaw Nation of Oklahoma postings stay open a median of 7 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted yesterday

Choctaw Nation of Oklahoma median: 7 days open

The posting

Job Description

Pay Rate: $16.00 Hourly Rate | On-Call, Per Required Need | Shift Details: Days and Shifts will vary based on business and event needs

Weekly Earned Wage Access is an option for this position

Job Purpose or Objective(s): As a Players Club Representative, you will promote the success of the Choctaw Rewards Club, by informing players of benefits, offers, and special events, and assisting players with all requests. Associate must be customer-focused as they often have the first contact with new customers and frequently deal with regular casino customers. You will report to the Players Club Shift Supervisor or Department Manager.

Primary Tasks:

1. You will explain Choctaw Rewards Club program, promotions and other marketing information in detail to guests.

2. Perform data entry tasks associated with Rewards Club card and use the Player Tracker System.

3. Assist the Marketing department with multiple projects, promotions and events.

4. Answer any questions and immediately resolve any guest, associate or management concerns.

5. You will issue comps based on established guidelines.

6. Stay informed about all marketing activities, promotions, and events.

7. Maintain records to document/verify department activities.

8. Maintain positive working relationship with all locations, departments, staff and vendors.

9. Comply with all company regulations and policies.

10. Perform other tasks as assigned.

Job Requirements:

  • General computer application proficiency.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • General knowledge of casino facilities and amenities and an in-depth knowledge of casino promotions.
  • Prior experience in high customer contact positions.

Responsibilities

1. You will explain Choctaw Rewards Club program, promotions and other marketing information in detail to guests.

2. Perform data entry tasks associated with Rewards Club card and use the Player Tracker System.

3. Assist the Marketing department with multiple projects, promotions and events.

4. Answer any questions and immediately resolve any guest, associate or management concerns.

5. You will issue comps based on established guidelines.

6. Stay informed about all marketing activities, promotions, and events.

7. Maintain records to document/verify department activities.

8. Maintain positive working relationship with all locations, departments, staff and vendors.

9. Comply with all company regulations and policies.

10. Perform other tasks as assigned.

Qualifications

  • General computer application proficiency.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • General knowledge of casino facilities and amenities and an in-depth knowledge of casino promotions.
  • Prior experience in high customer contact positions.
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