The posting
Company Description
Christian Brothers Automotive
Benefits:
- Total Compensation Package could include up to $140k annually with GUARANTEED hours & a BONUS package
- At CBA Jamestown, Technicians have access to OEM diagnostics, programming scan tools, and advanced aftermarket diagnostic equipment; you don't need to supply or maintain your own scan tools.
- Weekly Lunches
- Paid Vacation & Paid Holidays
- Closed Every Weekend To Spend Time With Family & Friends
- Real-Time Automotive Technical Support
- Earn More With Team Performance Bonuses
- Technician Training Paths To Assist With Career Development
- Toolbox Relocation Assistance
- Locally Owned and Operated
- Ongoing Training & Career Advancement
- Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
- ASE Certification Reimbursement
- Chaplain Care Support Available
- Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag & Rewards
- Continuous Training Available Through The CBA Flywheel Learning System
- Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available
Job Description
Job Title:
Shop Foreman / Lead Automotive Technician
Location:
4021 32nd Ave. Hudsonville, MI 49426
Job Overview:
The Shop Foreman / Lead Technician is responsible for maintaining workflow and work distribution among technicians. This role works closely with the Service Manager to oversee the quality of work on our guests vehicles and shop efficiency.
We are looking for technicians/mechanics who are energetic, upbeat and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what’s right for our guest.
Responsibilities include, but are not limited to:
- Work with the service department to distribute work to technicians
- Manage and oversee individual technician workloads and overall workflow in the service area
- Oversee technician team progress through internal training requirements and coach technicians to prepare for certifications
- Ability to flag 30+ Hours Weekly
- Train and mentor new technicians
- Help other technicians diagnose and repair vehicles when necessary (i.e., misdiagnosis, employee development, etc.)
- Conduct quarterly technician performance touchpoints to establish and monitor the progress of career goals and employee performance
- Manage technician team-building opportunities
- Educate technician team to uphold brand and quality standards of the team to troubleshoot customer concerns quickly and effectively
- Manage and maintain shop supplies and equipment
- Monitor bulk fluid levels
- Monitor shop efficiency through technician hours reports and ticket audit process
- Manage scan tool subscriptions
- Distribute shop housekeeping tasks among all technicians by promoting our high standards of safety, cleanliness, and organization
- Manage and oversee technician work schedule
- Enforce safety regulations and protocols
- Work closely with the service department and effectively communicate customer concerns and assist with customer complaint resolution when necessary
Qualifications
Qualifications:
- Positive attitude and a desire to serve guest
- 7+ years of experience as an automotive technician/mechanic
- Excellent automotive diagnostic skills
- A strong investment in tools
- Ability to Flag 30+ hours per week - depending on shop needs
- ASE A1-A8 Certifications required, Master L1 preferred
- Capable of diagnosing and repairing all makes/models of vehicles
- Meet or exceed hourly goals
- Aptitude for learning additional skills and processes
- Professional appearance and strong communication
- A desire for long-term career development
Physical Requirements:
- Occasionally lift and/or move over 50 pounds
- Be able to work with tools on vehicles lifted above their head
- Work in tight spaces as dictated by the vehicle’s needed repair
- Have the needed dexterity in order to efficiently use hand tools
- Walk/stand for the majority of their workday
- Drive manual transmissions vehicles
- Efficiently navigate a computer
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
