Integration Analyst

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.

Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to join the team.

Cin7 India is proud of our culture and has been officially recognised with Great Place to Work® Certification™.

How you'll make an impact:

As an Integration Analyst, you own, lead and deliver EDI and 3PL integrations between Cin7 customers and external trading partners. You provide technical support to the Cin7 client base, resolving technical issues and determining the client’s service and support needs.

What you'll do:

What you'll bring:

• Tertiary education with a relevant degree
• 3+ years in a client-facing role, strong understanding of relevant technologies and platforms (supply chain, inventory management, EDI/3PL) and sufficient technical knowledge in SQL, HTML, CSS, and web-based applications.
• Strong technical problem solving skills and complex understanding of customer pain points
• Deep domain knowledge
• Excellent customer service skills with consistent follow-up and the ability to handle customer requests and issues independently. Seeks feedback to improve service delivery.
• Demonstrated ability to manage multiple connections or projects simultaneously, especially for medium- to large-sized customers.
• Proven track record of delivering exceptional customer service with strong feedback and reviews.
• Change Management skills and the ability to identify and implement process improvements to enhance the efficiency and scalability of EDI/3PL connections.
• Excellent interpersonal, communication, and conflict resolution skills, with the ability to manage and realign escalated connections.
• Demonstrated ownership skills

Why work for us?

• We are a fast growing business going through a huge amount of growth.
• You’ll have the opportunity to work on products that are used by our global customer-base and at the same time you’ll be growing your career and developing new skills.
• Hybrid work environment
• Work From Anywhere for 30 days in a six month period
• Celebrate your birthday with a paid day off
• A Global Cin7 Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
• Recruitment referral bonus
• Work for a Great Place to Work®

Why CIN7?

CIN7 is a leader in one of the most exciting software verticals right now, and we're growing exponentially. We're looking to add people to our team who are passionate about working with a fast growth tech company.

At CIN7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.

We value diversity at Cin7, and bring people into the heart of everything we do. We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team.

Seen 3 days ago · Cin7 postings close after a median of 14 days.

Original posting on Cin7's site ↗

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