Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 35 days ago

IT Support Engineer

cir39 open roles

Where
Phoenix AZ
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support Engineercir · Phoenix AZ

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on cir's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 35 days ago

The posting

Job Summary

Key Deliverables and Responsibilities

Cambridge Investment Research is seeking an IT Support Engineer to administer business-critical applications, managed file-transfer processes, and third-party integrations within our production environment.

In this role, you will help administer and support secure file-delivery workflows, troubleshoot application and integration issues, and coordinate production deployments. You will collaborate with Platform Engineering, product teams, business stakeholders, and third-party vendors.

What You’ll Do

  • Support third-party integrations that rely on managed file transfer and secure file-delivery processes.
  • Administer and troubleshoot SFTP-based applications and workflows.
  • Support the organization’s transition from the legacy Globalscape environment to JSCAPE.
  • Monitor production applications and respond to failed or delayed file deliveries.
  • Help deploy Azure DevOps pipelines and changes into production environments.
  • Coordinate with Platform Engineering to confirm deployment requirements, expectations, and readiness.
  • Support frequent production releases while following established controls and validation practices.
  • Review application behavior and identify how integrations, scripts, and supporting code work.
  • Gather requirements directly from product teams and business stakeholders.
  • Partner with third-party vendors to establish authentication credentials and coordinate integration testing and validation.
  • Use GitHub repositories and continuous integration processes to support application maintenance and deployment.

What We Are Looking For

  • Experience supporting applications, production environments, integrations, or managed file-transfer processes.
  • Familiarity with SFTP, ETL processes, file-delivery workflows, or related integration protocols.
  • Familiarity with GitHub, source-code repositories, and continuous integration concepts.
  • Experience with PowerShell or another scripting language.
  • Ability to investigate technical issues and develop a working understanding of unfamiliar applications and code.
  • Strong troubleshooting, organization, and follow-through skills.
  • Ability to gather requirements and translate business needs into clear technical expectations.

Preferred Qualifications

  • Experience with Globalscape, JSCAPE, or another managed file-transfer platform.
  • Experience deploying Azure DevOps pipelines.
  • Exposure to production deployment and release-management practices.
  • Working knowledge of C# or the ability to review and understand basic C# application logic.
  • Experience establishing or supporting authentication credentials for third-party integrations.
  • Experience working in a regulated or financial-services environment.

What Success Looks Like

  • Maintaining reliable and secure file-delivery workflows.
  • Responding quickly and methodically to production issues.
  • Communicating clearly with technical teams, business partners, and vendors.
  • Thoroughly testing and validating integrations and deployments.
  • Building knowledge of supported applications, scripts, repositories, and data flows.
  • Helping the team deliver production changes reliably and efficiently.

Location: Phoenix, AZ or Fairfield, IA (in-office 3 days/week)

Salary: $75-85,000/year

Why Cambridge?

Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.

  • Premium benefit package including medical, vision, dental, life and long-term disability insurance
  • Vacation/sick time
  • 401K retirement plan with company matching program
  • Eleven paid holidays

You can find more details about our comprehensive benefits package here.

Cambridge Overview:

Cambridge is a financial solutions firm that provides business support services to thousands of independent financial advisors. These advisors offer personalized investment services including wealth management, financial planning, and retirement services to individuals and families across the country. Cambridge provides significant compliance, technology, and transaction processing support to these financial advisors and their offices.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against cir's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on cir's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    cir's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.