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Open nowPosted 14 days ago

Credit & Collections Representative

Circle Logistics38 open roles

Where
Fort Wayne, IN, United States
Work mode
On site
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Your applicationOpen nowCredit & Collections RepresentativeCircle Logistics · Fort Wayne, IN, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Circle Logistics's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Circle Logistics postings stay open a median of 38 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 14 days ago

Circle Logistics median: 38 days open

The posting

Company Description

Who We Are:

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half-billion-dollar company, from starting as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

Job Description

We are seeking a detail-oriented Credit & Collections Representative to manage a portfolio of customer accounts throughout the credit lifecycle, from initial onboarding through payment collection. This position requires the ability to evaluate creditworthiness, execute timely collection of outstanding receivables, and collaborate with sales and operations teams to resolve disputes while maintaining business continuity. This role demands strong relationship management capabilities combined with professional assertiveness in collections activities.

**Primary Responsibilities**

  • Manage and monitor customer account portfolios, tracking aging schedules and prioritizing collection outreach to optimize Days Sales Outstanding (DSO) and minimize past-due balances
  • Execute outbound collection activities, including telephone communications and written correspondence, to secure payment on overdue invoices
  • Conduct credit evaluations for new customer applications utilizing established scoring frameworks, including credit report analysis and reference verification, to determine appropriate credit limits and payment terms
  • Assess existing customer accounts for credit limit modifications and term extensions, applying standardized internal scoring criteria
  • Investigate and resolve billing discrepancies, short payments, and deductions through coordination with sales representatives, operations personnel, and customers
  • Process and reconcile cash applications, investigate unapplied or misapplied payments, and maintain account accuracy
  • Implement credit holds on accounts and escalate severely delinquent accounts for third-party collections or legal proceedings in accordance with company policy
  • Document all collection activities and customer communications with comprehensive, accurate records
  • Generate aging reports and exposure analyses for management review and identify emerging credit risks

Qualifications

**Required Qualifications**

  • Minimum 2+ years of professional experience in credit management, collections, or accounts receivable functions (freight brokerage, transportation, or 3PL industry experience strongly preferred)
  • Demonstrated knowledge of order-to-cash processes and credit risk assessment fundamentals
  • Professional communication skills with the ability to conduct firm, professional conversations while maintaining business relationships
  • Proficiency in Microsoft Excel, including data sorting, filtering, and lookup functions, with demonstrated ability to work across multiple software systems
  • Exceptional organizational capabilities with meticulous attention to detail and the capacity to manage high-volume account portfolios
  • Self-directed work approach with demonstrated accountability and follow-through on assigned tasks

**Preferred Qualifications**

  • Experience with Transportation Management Systems (TransportPro, Cargotel, or equivalent) and accounting software platforms (QuickBooks)
  • Familiarity with Customer Relationship Management (CRM) tools, such as HubSpot
  • Background in commercial credit reporting tools and new-customer underwriting processes

Additional Information

Benefits

  • Competitive base-salary + uncapped commission
  • On-site training and career development with a fast track to promotion
  • Insurance benefits including: Health, vision, dental, life, and disability
  • Paid holidays and paid time off after 90 days
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    Written against Circle Logistics's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Circle Logistics's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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