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Open nowPosted 36 days ago

PUBLIC TRANSPORTATION INTERN

cityoflawrence31 open roles

Where
Lawrence, KS, USA
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Your applicationOpen nowPUBLIC TRANSPORTATION INTERNcityoflawrence · Lawrence, KS, USA

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Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 36 days ago

The posting

Summary:The City of Lawrence is seeking a transit focused administrative technician. This is a part-time, temporary position.  Duties include responsible part-time work facilitating customer service interactions including calls, emails, and questions at the front desk of Central Station.  Responsibilities:The ideal candidate will be an organized and friendly individual able to interact respectfully and consistently with the public; track and log complaints and customer service responses; work with our online dashboards to track buses and resolve rider issues; escalate and collaborate on complex issues.  Familiarity with the Lawrence Transit service and ability to read a map preferred. Qualifications:Equivalent to completion of twelfth grade with one to two years clerical work experience. This position requires excellent attention to detail, the ability to handle multiple tasks, excellent phone skills, a personable attitude that is both team- and service-oriented. Must be familiar with modern office practices, committed to continuous improvement, and view problems as opportunities rather than obstacles. This position requires knowledge of MS Office. Excel is preferred with a focus on spreadsheet management. This position requires a valid license. The successful candidate will also pass the background check, post-offer City physical, and a drug screen. Hours:Monday- Friday 8AM-12PM

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