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Open nowPosted 4 hours ago

Agent Product Manager

Clera272 open roles

Pay
$120,000 – $210,000 a year
Where
San Francisco
Work mode
On site
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Your applicationOpen nowAgent Product ManagerClera · San Francisco

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

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  4. CV RocketApplied on Clera's own form.

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Clera postings stay open a median of 6 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: posted 4 hours ago

Clera median: 6 days open

The posting

ABOUT THE ROLE

Join a team building AI agents for hospitality businesses. This customer-facing role focuses primarily on account implementation and success, while translating customer needs into product improvements for engineering.

WHAT YOU'LL DO

- Lead customer onboarding, refinement, quarterly business reviews, and optimization conversations to support retention and growth.

- Build and deploy AI agents that address customer workflows, using AI coding assistants to scope and prototype solutions.

- Identify recurring customer needs and turn them into prioritized product work for engineering.

- Partner with engineering to resolve agent limitations and define new capabilities.

- Automate repetitive work and improve the efficiency of customer-facing operations.

WHAT WE'RE LOOKING FOR

- At least 3 years in product management, operations, implementation, solutions engineering, customer success, or another customer-facing technical role delivering solutions.

- Experience owning implementation, customer success, or customer operations for a technical product.

- A systems-oriented approach and a track record of building automations or workflows, using tools such as RPA, no-code platforms, or scripting.

- Experience scoping technical requirements and translating customer needs into implementable specifications.

- Experience building or deploying agentic AI solutions in customer success or operations, and using AI coding assistants such as Claude, Codex, ChatGPT, or similar.

- Comfort managing customer relationships and leading onboarding, support, or business review calls.

- Ability to spot patterns across customer requests and decide what to address through automation versus engineering.

- Experience with non-technical customers or in hospitality, travel, or customer service is helpful.

COMPENSATION & BENEFITS

Base salary is $120,000 to $210,000 annually, with 0.15% to 0.60% equity. Health insurance and a 401(k) match are provided. Visa sponsorship is not available; candidates must be authorized to work in the United States.

LOCATION

On-site in San Francisco, California.

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