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Open nowPosted 6 hours agoWe saw it 3 min after it went up

Founding Forward Deployed Engineer

Clera254 open roles

Where
New York
Work mode
Remote
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Your applicationOpen nowFounding Forward Deployed EngineerClera · New York

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Clera postings stay open a median of 4 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted 6 hours ago

Clera median: 4 days open

The posting

ABOUT THE ROLE

As a Founding Forward Deployed Engineer, you will connect an AI-powered operations platform with customers' day-to-day workflows in the consumer packaged goods sector. You will own implementations from initial discovery through go-live, helping customers improve how they manage wholesale operations while bringing field insights back to the product team.

WHAT YOU'LL DO

- Lead customer onboarding end to end, including discovery, integration, configuration, testing, and go-live.

- Work directly with operations teams to map purchase-order-to-cash workflows and configure the platform to meet their needs.

- Build and troubleshoot integrations involving EDI, ERP, inventory, accounting, and freight systems.

- Turn complex operational requirements into clear data models, configurations, and product capabilities.

- Share customer insights with engineering and help shape product improvements.

WHAT WE'RE LOOKING FOR

- At least 3 years of experience in forward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or a similar customer-facing technical role.

- Experience owning customer onboarding from discovery through integration, configuration, testing, and launch.

- Strong working knowledge of APIs, data models, SQL, and integration debugging, with the ability to read and write code.

- Hands-on experience integrating EDI, ERP, inventory, accounting, and freight systems.

- Experience mapping purchase-order-to-cash workflows and translating operational needs into technical configurations.

- CPG, supply chain, logistics, or ERP experience is a plus. Comfort with ambiguity, changing needs, and hands-on customer problem solving is important.

COMPENSATION & BENEFITS

Visa sponsorship is not available for this role.

LOCATION

This is an on-site role based in New York, United States.

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