Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Communications Trainer II

CNX1,460 open roles

Where
IND Pune - RMZ 1st Floor (Sublease to CIND)
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCommunications Trainer IICNX · IND Pune - RMZ 1st Floor (Sublease to CIND)

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CNX's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. CNX postings stay open a median of 38 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: posted today

CNX median: 38 days open

The posting

Job Title:

Communications Trainer II

Job Description

Role: Communication Trainer

DESIGNATION: Communication Trainer

LOCATION: Pune

YEARS OF EXPERIENCE: 1 to 3 Years

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and key responsibilities:

· Build and sustain professional and communication skills for the advisors that come into NHT

· Undergo the TTT certification and thereafter deliver NH Training to NHT batches

· Identify Learning needs of agents/ any other learners/ business as a learning consultant

· Design training curriculum using the principles of Instructional Design

· Work closely with the FS V&A team to use materials (e.g. recorded calls) from floor in training and to customize training according to the Project/process.

· Observe and evaluate trainee performance during real time training sessions

· Track and maintain trainee attendance and trainee certification records for audit purposes.

· Initiate and participate in the projects of the team and the department

· Conduct refresher or stratified training batches on NHT modules

· Should be willing to work in 24/7 shifts (Day and Night Shifts - Rotational)

· Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion

· When not involved in batches, be willing to support National Command Center with the language assessments for hiring

· Maintain key MIS related to all the above activities

·

Key Skills and knowledge:

· Excellent communications skills (>=6.5 on CAT) -This is essential for the candidates to move to the next level of interviews

· Good facilitation skills

· Proficient with MS Office

· No leave in the pipeline for the next 60 days

· Master Trainer would be preferable

· Good knowledge of V&A and Grammar, Soft Skills and Facilitation Skills

· High levels of spoken and written communication

· Interpersonal and team management skills are a must

· Ability to interact with different levels in the organization

· Previous V&A and Soft skills training experience desirable

· Basic knowledge of Instructional design desirable

· Exposure to Quality would be preferred

· Expertise in Excel & power point

· Knowledge of basic banking terminology.

· CAT scores should be >=6.5

Educational qualification:

· Undergraduates can apply

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Location:

IND Pune - RMZ 1st Floor (Sublease to CIND)

Language Requirements:

Time Type:

Full time

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against CNX's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CNX's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CNX's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.