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Open nowPosted today

Specialist, Renewal Sales (Advisor)

CNX1,460 open roles

Where
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara
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Your applicationOpen nowSpecialist, Renewal Sales (Advisor)CNX · MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. CNX postings stay open a median of 38 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: posted today

CNX median: 38 days open

The posting

Job Title:

Specialist, Renewal Sales (Advisor)

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

  • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services and identifying upsell opportunities.
  • Provide accurate weekly, monthly, and quarterly sales forecasts.
  • Develop strong product knowledge and technical understanding of services to assess client requirements and recommend appropriate solutions.
  • Initiate actions to resolve customer concerns and overcome roadblocks impacting customer satisfaction or product adoption.
  • Manage competitive pressures, address objections, and implement retention strategies to retain existing customers and acquire new business.
  • Manage a high volume of customer interactions through phone and email, with the majority of communications being outbound.
  • Work closely with your team and management to deliver a professional and positive customer experience during all customer and prospect interactions.
  • Maintain accurate and up-to-date records in the CRM system to ensure all customer, sales, and engagement data is captured.
  • Execute various sales motions, including lead qualification, lead conversion, customer health checks, customer advocacy, contract renewals, and voice-of-customer activities.
  • Work collaboratively with a team and report directly to a Sales Manager. Utilize advanced Microsoft Excel functions such as VLOOKUP, XLOOKUP, Pivot Tables, and data analysis tools for sales tracking, forecasting, reporting, and business insights.
  • Build, manage, and maintain relationships with channel partners, resellers, distributors, and strategic business partners to support customer retention, drive revenue growth, and maximize business opportunities.
  • Analyze sales performance, customer trends, and partner performance metrics to identify opportunities for process improvement and business growth.

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

English

Time Type:

Full time

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