Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 306 days ago

Client Engagement Director (US)

Code and Theory51 open roles

Pay
$150,000 – $170,000 a year
Where
New York, New York, United States; Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowClient Engagement Director (US)Code and Theory · New York, New York, United States; Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Code and Theory's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Code and Theory postings stay open a median of 50 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 306 days ago

Code and Theory median: 50 days open

The posting

As a Director, Client Engagement, you’ll serve as a primary point of contact for one - two of our most critical client relationships. You’ll own day-to-day client leadership while guiding account strategy, ensuring exceptional delivery, strong partnerships, and measurable business impact. Your ability to foster trust, align teams, and execute effectively will position you as a valued strategic partner to our clients.

WHAT YOU'LL DO

  • Lead and nurture day-to-day client relationships to ensure satisfaction and long-term partnerships
  • Act as the primary liaison between clients and internal teams, ensuring effective communication and alignment on project goals
  • Collaborate with strategy, design, technology, and production teams to deliver solutions that meet client expectations and drive business goals
  • Partner on overall account health, including quarterly and annual account planning
  • Translate client business goals into agency strategy
  • Address and resolve client issues promptly, ensuring a seamless client experience
  • Partner with your production lead to oversee scopes, budgets, and cross-functional teams to ensure projects are delivered efficiently and profitably
  • Support account growth by identifying opportunities to expand client relationships into new service areas
  • Anticipate and resolve client challenges with clarity, urgency, and sound judgment
  • Ensure that all deliverables meet quality standards and deadlines set by the client
  • Maintain a comprehensive understanding of clients' business needs and industry trends to offer proactive advice and solutions

WHAT YOU'LL NEED

  • Proven experience in account management with a focus on client satisfaction and relationship building
  • Strong communication skills, with the ability to clearly articulate ideas and foster collaborative discussions
  • Ability to proactively identify client needs and translate them into actionable, strategic solutions
  • Extensive experience in agency account management, digital product, brand strategy, or a related field
  • Comfortable with analytics, technology, content management platforms, and AI initiatives
  • Demonstrated skill in leading teams and influencing others to achieve project success
  • Financial acumen, including experience managing growth pipelines, budgets, scopes, and account growth
  • Experience supporting contract negotiations

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The target range of compensation for this role is $150,000 - $170,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Code and Theory's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Code and Theory's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Code and Theory's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.