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Open nowPosted today

ServiceNow Developer

COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD.

Pay
SGD 9,500 – SGD 12,000 a month
Where
West, Singapore
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Your applicationOpen nowServiceNow DeveloperCOGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD. · West, Singapore
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Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

We are hiring ServiceNow Technical Consultants and Developers across all experience levels — from Associates building their first implementations to Senior Technical Consultants leading complex enterprise projects. We align candidates to a primary module specialism based on their deepest hands-on expertise.

Role & Responsibilities

  • Design, develop, configure, and implement ServiceNow solutions aligned to client requirements and platform best practices
  • Build platform features using Business Rules, Script Includes, Client Scripts, Flow Designer, and GlideAPIs
  • Design and implement REST/SOAP integrations using IntegrationHub and MID Server
  • For ITOM specialisms: experience with ServiceNow Discovery (MID Server, probe/sensor patterns, credential management), CMDB CI class design and reconciliation rules, Service Mapping, and Event Management alert correlation
  • Translate requirements and user stories into fully functional solutions, working closely with BAs, architects, and clients
  • Manage project processes: technical documentation, integration design, work-effort estimation, and development delivery
  • Participate in Scrum ceremonies; provide timely updates to ensure proactive client communication
  • At Senior/Lead level: mentor junior developers, conduct code reviews, lead client workshops, and contribute to pre-sales

Module Specialism

  • ITSM — IT Service Management
  • ITAM — IT Asset Management
  • ITOM — IT Operations Management
  • CMDB — Configuration Management
  • HRSD — HR Service Delivery
  • CSM — Customer Service Management
  • FSM — Field Service Management
  • SPM — Strategic Portfolio Management
  • GRC / IRM — Governance, Risk & Compliance
  • SecOps — Security Operations
  • App Engine — Custom Development
  • Now Assist / Agentic AI

Requirements

  • Hands-on ServiceNow platform experience appropriate to the level you are applying for (see Level Guide above)
  • Proficiency in JavaScript — Business Rules, Script Includes, Client Scripts, UI Actions, Glide APIs
  • Experience with REST/SOAP APIs, JSON/XML, and integration patterns (Integration Hub preferred from Consultant level)
  • Solid understanding of the SDLC and Agile/Scrum delivery methodologies
  • Strong analytical skills and ability to translate requirements into platform solutions
  • Good communication skills — able to engage with technical teams and non-technical stakeholders
  • At Senior/Lead level: experience owning architecture artefacts and leading client-facing workshops

Certifications

  • ServiceNow CSA — Required (or actively pursuing at Associate level)
  • ServiceNow CIS in primary module — Required from Consultant level
  • ServiceNow CAD — Required from Senior TC level
  • ITIL Foundation — Preferred at all levels
  • Additional CIS certifications — Advantageous at Senior/Lead level

Education

Degree in Computer Science, IT, Engineering, or equivalent. Practical experience given equal consideration at all levels.

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