Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Service Desk Technician

CompHealth29 open roles

Pay
$59,000 a year
Where
Salt Lake City UT
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService Desk TechnicianCompHealth · Salt Lake City UT

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CompHealth's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. CompHealth postings stay open a median of 28 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted today

CompHealth median: 28 days open

The posting

Healthcare’s helping hand.

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding

IT Services is looking for a Service Desk Technician I to join our Service Desk team. The Service Desk team is the frontline support function for CHG Healthcare, delivering technical support across multiple business units and ensuring employees and customers can work effectively with minimal disruption. As a Technician I on the Service Desk team, you will own key Service Desk tools, build automations that remove repetitive work, and keep our knowledge, processes, and drive continuous improvement so the whole team can help people more efficiently.

IT support is evolving rapidly, and this role is designed to grow with it. The person in this seat will help shape how the team adapts, where human expertise gets focused, and how service delivery improves over time. You will serve as the technical resource championing the adoption of AI-powered tools that help the team work smarter and deliver a better customer experience. For someone who is curious, proactive, and eager to lead through change, this role offers real opportunities to expand scope, influence, and impact as the function evolves.

Responsibilities

  • Own and administer Service Desk applications, including Nexthink and CHGeeves: manage access, documentation, and configuration, train others, and serve as the subject matter expert.
  • Leverage AI-assisted tools to accelerate troubleshooting, draft knowledge base content, surface patterns in service data, and identify opportunities to expand AI-driven workflows that improve Service Desk efficiency and customer experience.
  • Contribute to knowledge management by creating and maintaining Knowledge Based articles, standard operating procedures, and self-service resources accessible to Tier 1 agents and customers using ticket data to find gaps and close them.
  • Build dashboards and reports that show queue and tool health and the impact of improvements, return on investments, and share trends with leadership.
  • Represent the Service Desk on IT projects, coach teammates, and back up Tier 2 on tickets when needed.
  • Apply ITIL practices across incident, request, problem, and change management, managing and optimizing workflows within Jira Service Management, maintaining accurate ticket documentation, and surfacing service trends through reporting.

Qualifications

  • Hands-on experience administering IT service tools, with the ability to pick up new platforms quickly
  • Working knowledge of ITIL practices for incident, request, problem, and change management
  • Comfort digging into ticket and performance data to spot trends and turn them into action
  • Clear written and verbal communication, including documenting processes, training others and presenting to multiple cross-collaborative teams, including senior leadership.
  • Self-starter who takes ownership, makes sound decisions with incomplete information, and follows through

Education & Experience

  • 5+ years of experience in IT service desk, technical support, or a similar role, including Tier 2 responsibilities.
  • Strong troubleshooting skills across Windows OS, Mac OS, Microsoft 365, Active Directory, and common business applications.
  • Experience leading or contributing to projects that involve multiple teams, from planning through delivery.
  • Self-starter with strong attention to detail who takes personal accountability for deadlines, adapts quickly, and handles multiple projects and requests at once.
  • Ability to exercise sound judgment in complex situations.
  • Excellent written and verbal communication skills with both technical and non-technical audiences.

Preferred

  • ITIL Foundation certification (v3 or v4) or higher, or industry certifications such as CompTIA A+, Network+, Security+, or Microsoft MS-900 or AZ-900
  • Experience building automations or scripts to streamline workflows
  • Familiarity with Jira Service Management, Nexthink, or similar tools
  • Experience with endpoint management tools such as Intune or SCCM, and cloud identity management in Microsoft Entra ID (Azure AD)
  • Experience with ITSM reporting, including SQL queries, to build service metrics and KPIs that guide decisions
  • Knowledge management experience: writing, auditing, and maintaining knowledge base content so it stays accurate, easy to find, and useful
  • Comfort using AI tools to speed up troubleshooting and documentation
  • Background mentoring, coaching, or training teammates

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $59,000 -- $114,300 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

#LI-MJ1

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments. • Flexible work schedules - including work-from-home options available • Recognition programs with rewards including trips, cash, and paid time off • Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling • Tailored training resources including free LinkedIn learning courses • Volunteer time off and employee-driven matching grants • Tuition reimbursement programs

Click here to learn more about our company and culture.

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different?

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against CompHealth's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CompHealth's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CompHealth's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.