The posting
Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!
Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.
Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:
Integrity – Collaboration - Relationships – Excellence – Creativity - Results
Join Us,
Concentric - "Your World Secured"
We are currently hiring a JSOC Shift Lead to join our team embedded with our client in Redwood City, CA!
JOB DESCRIPTION
This position provides shift-level leadership and operational coordination within the JSOC. The Lead will help prioritize incidents, assign responsibilities, and maintain continuity across the JSOC to ensure that threats to employees, operations, global assets, and the brand are identified and reported to company leadership in a timely and accurate manner, 24/7.
The JSOC Lead will serve as the first escalation point for Operators, support quality control and shift handoffs, and provide guidance during critical or time-sensitive incidents. The threats and critical incidents that the JSOC tracks, disseminates, and manages include political instability, violence, travel alerts, health concerns, man-made or natural disasters, internal threats or technical failures.
RESPONSIBILITIES
- Provide shift-level leadership and coordinate JSOC operations during assigned shifts.
- Prioritize incoming incidents and threat information and assign responsibilities to Operators.
- Serve as the first escalation point for Operators on threats, incidents, and procedural questions.
- Provide guidance and direction to Operators during critical or time-sensitive incidents.
- Review Operator reporting for accuracy, timeliness, and adherence to established procedures.
- Conduct and document shift handoffs to maintain continuity of operations.
- Escalate complex or significant events to the JSOC Supervisor.
- Perform JSOC Operator functions as needed, including monitoring, intelligence collection, travel security, and reporting.
REQUIRED QUALIFICATIONS
- Bachelor's degree in criminal justice, international security, political science, or a related field.
- Military service or prior experience working in a JSOC, GSOC or similar operations center may be substituted for educational requirements.
- Minimum of 2 years of experience working in a JSOC, GSOC or similar operations center.
PREFERRED QUALIFICATIONS
- Preferred 3 years of demonstrated experience doing the following: Coordinating shift operations and incident response in an operations center Prioritizing incidents and assigning responsibilities during time-sensitive events Reviewing operational reporting for accuracy and adherence to procedures Conducting shift handoffs and maintaining operational continuity Guiding and supporting less-experienced team members Effective assessment and evaluation of sensitive situations
COMPENSATION & BENEFITS
- The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents.
- Concentric also offers an HSA employer contribution
- Medical FSA
- Employer-paid insurance: life, STD, LTD, and AD&D
- 401 (k), including employer match
- 10 paid holidays
- Paid leave (vacation, sick, parental)
- Pet Insurance
- National discount employee program
- Employee Assistance Program for personal needs
- Credentity Protection - Eclipse Digital Protection by Concentric
- Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate.
- Dedicated Security and Intelligence Training Programs for Professional Development
- Coaching and Mentoring Opportunities
San Jose, Pay Range
$42.80—$42.80 USD
Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.
