The posting
Job Description
Join Con Edison to build your clean energy career on one of the largest electric vehicle teams in the country! The Sr. Specialist, Clean Energy Assistant Program Manager is responsible for supporting the Residential Managed Charing (RMC) program design, operations, administration, budget, marketing, performance analysis, reporting, process improvement, and customer and stakeholder engagement. The Role is responsible for supporting overall implementation and performance of the program to achieve set goals for the Company. The Sr. Specialist may support the programs processes, functions, internal program team, and contractor responsible for the implementation of the program.
Responsibilities
Core Responsibilities
- Support the development of a proactive, customer-centric culture to foster trust and confidence among customers, program implementation vendors, technology providers, and the sales team, and build, maintain and create new relationships.
- Support all operational aspects of the program including planning, organizing, coordinating, and managing resources needed to achieve program goals. This includes building processes from scratch, and where possible automating existing processes through new workflows and the use of AI
- Design, implement, and continuously improve QAQC and evaluation methodologies aligned with best practices, including standardized test procedures, sampling strategies, checklists, key risk indicators, and data collection templates (manual or automated).
- Support collaboration with the Electric Vehicle (EV) teams, as well as other internal departments including, digital products, engineering, and energy services to develop, prioritize, and implement strategic initiatives.
- Coordinate closely with the EV business development team to ensure exceptional customer service and optimal program performance.
- Support administrative aspects of these programs including program design, customer enrollments, budget, and timely and accurate incentive payments and reporting.
- Monitor, analyze and report on program performance
- Collaborate with employees and/or contractors and facilitate ongoing development and training of these resources.
- Develop collaborative relationships with internal and external stakeholders to maximize benefits to the Company.
- Represent the Company at industry conferences and meetings with external stakeholders related to managed charging.
- Ensure that safe work practices are followed, and the environment is fully protected in accordance with Company policy and governmental regulations.
- Perform other related tasks and assignments as required.
Qualifications
Required Education/Experience
- Bachelor's Degree and 3 years' work experience or
- Master's Degree and 2 years' work experience
Relevant Work Experience
- Ability to build positive relationships with colleagues who have a diverse set of experiences and approaches in order to drive business results. Required
- Demonstrated ability to manage and organize large, complex data set. Required
- Demonstrated ability to manage tense, complex, or technical customer issues in a calm, thorough, and professional manner. Required
- Demonstrated agility and flexibility to manage ambiguity and work comfortably in a dynamic, fast-paced environment. Required
- Strong communications, presentation and writing skills. Required
- Highly proficient in Microsoft Office suite (i.e. Outlook, Excel, Word, PowerPoint, Power BI, Co-Pilot). Required
- Demonstrated success in the management or support of clean energy programs. Preferred
- Experience with or knowledge of electric vehicle technologies. Preferred
- Demonstrated experience analyzing technical and financial information and making recommendations based on that information. Preferred
- Public speaking experience and technical writing skills. Preferred
- Experience working with local, county, city, and state governments. Preferred
- Knowledge of the implementation and maintenance of information technology projects. Preferred
- Proficiency in digital data collection tools. Preferred
Licenses and Certifications
- Driver's License Required
Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
About Us
Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits:
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Life and Long-Term Disability Benefits
*Please be aware that some benefits may not apply to provisional or part-time job titles.
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at [email protected]
