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Open nowFirst seen 3 days ago

Service Coordinator

Connect Energy281 open roles

Where
Singapore
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Your applicationOpen nowService CoordinatorConnect Energy · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Connect Energy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Job Description

  • Customer communication - acceptance of e-mails and telephone calls for service inquiries and spare parts processing – with national and international, internal, and external customers and channel partners
  • Technical clarification of inquiries in coordination with the technical specialists (Tech. Support) as needed
  • Clarification of material availability and coordination of the fastest possible delivery date with the responsible departments (planning, shipping, warehouse), Coordination of service visits for technicians at customer site
  • Creation and tracking of offers for service requests and their spare parts in SAP
  • Complete order entry of spare parts / service orders in SAP, including but not limited to: - Opening project, jobs, and Sales orders - Billing and Rev Rec - Cost Plans - WIP/ECA - Ensure required Spare parts are supplied to customer (part dispatch and logistics work required) - New Customer Registration for Service Customers
  • Documentation in SFDC / Service Max
  • Monitoring of delivery dates and tracking of spare parts production and orders.
  • Continuous close coordination with the relevant specialist departments, such as sales, production, quality assurance and / or construction, to guarantee our customer with the highest level of availability
  • Ensure SOX compliance for assigned projects
  • Support Service Managers in forecasting with feedback on current project timeline
  • Warehouse management

Requirements

  • Experience in SAP and SFDC / Service Max
  • spoken and written language skills in English and local language
  • Relevant professional experience in dealing with national and international customers
  • Service experience of minimum 3 years

Ideally, you have the following experience:

  • Completed training in the area of ​​office / industrial clerk or similar.
  • Distinct customer orientation and team spirit



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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Connect Energy's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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