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Open nowPosted 3 days ago

ICT Supporter

Coopers Group AG

Where
Zürich, ZH, Switzerland
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Your applicationOpen nowICT SupporterCoopers Group AG · Zürich, ZH, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Coopers Group AG's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 3 days ago

The posting

  • IT - IT Infrastructure & Operations
  • IT - IT Management
  • IT - Quality Management
  • Contracting
  • Teilzeit, 80-100%
  • 01.01.2027 - 31.12.2027 (Option auf Verlängerung)
  • 1st Level Support, 2nd Level Support, Active Directory, GPO, Netzwerke, MS Office, Windows, 3rd Level Support, SCCM, MS Teams, Clients

Deine Aufgaben:

  • Unterstützung des Infrastruktur Teams am Standort bei täglichen Aufgaben im IT Support (1st/2nd Level) sowie der allgemeinen Administration der on-site Infrastruktur
  • Den Support leisten Sie Remote oder beim jeweiligen User direkt am Arbeitsplatz
  • Dabei betreuen Sie die mehr als 200 Mitarbeiter/User
  • Sie nehmen die Incidents persönlich, telefonisch oder per E-Mail entgegen, priorisieren und lösen diese eigenständig oder koordinieren die Bearbeitung über den 3rd Level
  • In enger Zusammenarbeit mit dem 3rd Level führen Sie deren Instruktionen, dort wo notwendig, direkt beim User aus
  • Sie sind mitverantwortlich für das Verwalten und Aktualisieren der Wissensdatenbank im Bereich Systeme und Betrieb
  • Sie betreuen die Benutzerverwaltung sowie die verschiedenen Accounts
  • Sie sind mitverantwortlich für das Inventory Managament des Datacenters und stehen zusammen mit Ihren Teamkollegen für vor Ort Einsätze auf Abruf bereit
  • Zudem unterstützen Sie den Fachbereich bei aktuellen IT-Projekten

Dein Profil:

  • Sie besitzen ein gutes und breites allgemeines Fachwissen in der Systemtechnik (Windows 7 & 10, Windows Server 2012 - 2019, Netzwerke, Clients, GPO) sowie Berufserfahrung im entsprechenden Fachgebiet
  • Des Weiteren besitzen Sie gute Kenntnisse von MS Teams und MS Office
  • Ein Führerschein der Kategorie B für gelegentliche Einsätze im Datacenter in Zürich (Geschäftsfahrzeug vorhanden)
  • Eine abgeschlossene Informatik Ausbildung, vorzugsweise Fachrichtung Systemtechnik, wäre wünschenswert
  • Allgemeine SCCM Kenntnisse sowie Erfahrung in der praktischen Anwendung sind ebenfalls wünschenswert
  • Sie sind eine umgängliche, teamorientierte und aufgeschlossene Persönlichkeit
  • Sie sprechen fliessend Deutsch und können sich gut auf Englisch verständigen (mündlich und schriftlich)
  • Ihre zuverlässige und selbstständige Arbeitsweise rundet Ihr Profil ab
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Coopers Group AG's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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