Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 20 hours ago

IT Service Technician

Cosm30 open roles

Where
Atlanta, GA, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Service TechnicianCosm · Atlanta, GA, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cosm's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. Cosm postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 20 hours ago

Cosm median: 20 days open

The posting

Summary: Cosm is looking for experienced IT specialists that have worked in a live entertainment or hospitality environment. We’re looking for individuals that put customers first and always strive to provide the highest level of service. The ideal candidate would be organized, motivated, and proactive to ensure that venue operations are running smoothly. You’ll be part of a team that’s responsible for the maintenance, support, and operation of all the technologies that support all of the critical venue operations. Responsibilities:

Provide on-site first response (Tier 1 support) to all IT-related technical systems and hardware. Maintenance and troubleshooting of networks, hardware, and software including but not exclusive to; Point-of-Sale, Kiosks, Kitchen Display Systems, Ticketing Systems, Wireless Connectivity, Desktops, Laptops, Networking Equipment, Media Servers, IP TV systems, A/V Systems, and/or consoles. Interact with our proprietary primary display technology to conduct operational and functional checks of the show system and equipment. Read drawings, technical schematics, diagrams, and checklists. Conduct operational and functional checks of the show system and equipment. Communicate and collaborate with internal and external partners. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made. Respond to requests via calls, text, email, or radio. Work with engineers to test fixes and ensure the problem has been adequately resolved.

Experience:

High school diploma or equivalency certificate. An associate's or bachelor's degree in a technical field is a plus. Licenses/Certifications: CHTP, A+, MCP, MCSE/MCSA, Network+ or related certifications preferred. 3+ years of experience in entertainment, production, or hospitality. Working experience in MacOS, iOS, Windows, and VMware environments. Working experience with mobile device troubleshooting and support. Working experience and administration skills with computers, computer systems, servers, networks, SaaS-based services, and other technical systems. Familiar with IT security systems, procedures, and policies. Familiar with operations of an entertainment venue including A/V, F&B, and Ticketing. Self-directed and able to collaborate on a team. Due to the high visibility of this position, excellent written, verbal, and phone communications skills. Strong creative and innovative problem-solving skills.

Work Environment:

Available for overtime and weekends as the schedule varies depending on site operational needs; flexibility required. Must be able to work during a live production, with loud noise levels, and busy environments (non-office environment) Ability to maneuver around an entertainment venue and walk, stand, sit, bend, stoop, squat, and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment. Comfortable lifting heavy objects up to 25 lbs. Comfortable climbing to and working at heights up to and above 25 meters/82 feet. Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Cosm's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cosm's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cosm's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.